What's the point of the feedback option?

Sid

I genuinely at this point do not understand what is the point of giving any feedback when you’re met with an illiterate response like this. Does the development team have only one single copy+paste answer for all. Quite frankly, all I was expecting was “Thank you, we’ve recieved your feedback” and then for it to be perhaps implemented in further beta versions. This is really REALLY silly on the other hand.

RogMick

Honestly, it feels like they partnered with sketchy companies like Teleperformance just to get a cheap third-party customer service that runs off a script. After-sales support shouldn’t be about saving a buck. They ought to focus on enhancing their after-sales services rather than just splurging on marketing.

Sid

RogMick What you’re saying sounds about right, this certainly can’t be their own support team. Although with that said, I thought that user feedback at least would reach their own in house development team.

I think at this point, it’ll be much better customer service if they hired some mods on this forum to run their feedback for their future OS updates.

RogMick

Sid 100% agree, bro! The mods over here definitely have way better expertise and reliability to tackle feedback and customer issues compared to the incompetent support team they currently have.

CMF1_hacker

LLM-based chat bots homie. it’s the way of the future.

Anonymous98

It’s to make people THINK they are apart of Nothing community Shenanigans lol

CMF1_hacker

can one be a part of nothing?

I bought the CMF Phone 1 because I’m a CheapMoFo.

Anonymous98

CMF1_hacker I got the Nothing phone 2 and the camera is absolutely garbage I should of just got the CMF phone lol

Subtle_Participant01

Yes they all are sending back same template on all issues. Asking for a proof of purchase and bill to proceed. Very upsetting 💔 cc @hrry @Rob ⚡️