Not receiving call notification on Do Not Disturb even with exceptions

NitheshGurudaas

Is anyone else facing this issue? I have a DND schedule between 10:30pm and 6:30am and have enabled my contacts in the exception list where they can call me and I’ll be notified about it. However, I only see the missed call notification and I don’t get any vibration or my ringtone to let me know that someone has called me. This has happened for a long time, and I was hoping that the team would fix it soon. I’m using a Nothing Phone (1) with the latest OS2 update

‏‏‎Chris‏‏‎

To ensure your feedback gets to the correct teams at Nothing, report your findings directly on your device by visiting: Settings > System > Feedback

Issues shared via a discussion on nothing.community are unlikely to be seen by the relevant teams in good time. Discussions can still be used to validate/confirm bugs are repeatable, but feedback should still be submitted as requested above.

s_monk

I have to repeatedly restart my phone as I am not being notified of incoming calls. I have my phone on night mode (DND - except for starred contacts) it seems that it will not come back for ANY callers. Same issue if I put calls on vibrate and then back to normal, it stops working on all calls. I do not receive notifications about missed calls or voicemail messages left.

Callers get connected but the phone just rings until it reaches voicemail. VERY, VERY frustrating as I work as ‘on call’ and am missing calls from work. I don’t know how to resolve. Am enjoying phone otherwise but the main reason for having a phone, well……..

Mr Steel

I recommend getting in touch with the support team, they should be able to help further.

s_monk

I decided to turn off my bedtime routine and following some other suggestions I have read online disabled flip to glyph. The phone seemed to be working okay. I even started using bedtime mode manually and starred contacts were able to get through.

It has, however, happened again. I have missed all incoming calls and sms messages for the past 15-16 hours, including work calls which means I have missed shifts! Not happy!!

I think I have pinpointed the issue to when I used volume buttons on phone to switch to vibrate for a period of time and then turn back to full volume. I only realised I was not getting calls when my wife was trying to call me, phone rang out to voicemail multiple times so sent me a message via Messenger, I toggled flight mode on and off and hey presto 7 x sms messages came through, all marked at the time I received, not the time left. This included 5 x missed calls, 1 x voicemail notification and 1 x message.

This issue is really starting to get annoying, especially as it is costing me money by missing out on work!!! Starting to regret purchase of phone.