It seems like things are getting out of hand: the Nothing team, probably already overwhelmed by the launch of new devices at a pace that could rival Apple, is no longer able to develop the software component in line with the need for it to function correctly and be free of defects.
As a result, even in the software component, just like in the hardware, significant effort is invested in the name of continuity with the Nothing philosophy, which prioritizes aspects of aesthetic exclusivity and user experience—sometimes at the expense of the essential purpose for which users buy a smartphone: being able to download data at maximum speed with 5G, listen to music by connecting their headphones via Bluetooth, or take, store, and perhaps edit photos.
The fact is that this seems to be exactly what’s happening: everything is beautiful, smooth, and wonderfully Nothing, but sometimes also tremendously useless, like Nothing Gallery, or incredibly flawed, like NothingOS 3.0. This operating system not only lacks some features from Android 15, on which it’s based, but also presents evident issues in basic smartphone use, to the point where many users miss the previous NothingOS 2.6.
Thus, the tuning and debugging of the software ends up being the responsibility of the end users, who, against their will, become beta testers, flooding the online community with reports and complaints.
All of this happens without a comment from Nothing, which we hope is choosing to act rather than talk. Perhaps they should act quickly, before the user experience definitively defeats customer satisfaction.