Yesterday, I visited an authorized Nothing service center to fix a minor issue with my Nothing Phone (2A). The service was great, and the problem was resolved. However, the experience got me thinking about a feature that is no one talking about- a Service Mode(like the one Samsung offers.) Here’s what happened: My phone had a minor hardware issue (possibly moisture or dust in the camera). I added the camera shortcut to the lock screen while keeping the phone locked. But still the technician can attend calls. Imagine it’s a software issue or you need to give the phone unlocked? It made me realize how qood is to have a service mode/ repair mode in phones. Imo it is a feature that need to be standardized in every single smartphone. It’s okay to take good ideas from others if it improves the user experience.
