Nothing phone 2a fingerprint scanner not working

AlokTripathy

I have purchased a Nothing Phone 2a. Got the delivery today. I have noticed a glitch in the finger print scanner. It’s not working at all while unlocking the phone. Anyone else facing the same issue?

Daniel

AlokTripathy Hey,
During initial fingerprint setup, all as working well? have your tried resetting the device to factory settings?

If you feel like there is a hardware issue with your device, please reach out to support using this link so that they can assist you.

imanav07

AlokTripathy is it?

AlokTripathy

Daniel I did the same and it worked. Thank you for the advise.

BhargavMakwana

Same issue I facing last 2 3 days.

I tried with your idea but it didn’t work for me. I haven’t expected this 😕

@Daniel

Daniel

BhargavMakwana Please reach out to support using this link so that they can assist you.

BhargavMakwana

Daniel I updated new updates(OS 2.5.4.a) and that issue resolved 😊.

Thank you !

Daniel

BhargavMakwana Enjoy!

AlokTripathy

That’s true, I removed the fingerprint, restarted the device, re added and it worked. I have also reached out to the nothing support and they advised the same steps. Keep the device updated and it works like a charm…

AnupamPandey_PTbTZ96O8e

I tried the same but it is very inconsistent, it gives dirt detected sometimes and sometimes works but with a hard press of the finger

AhmadSallehudinAbdulRahman

Help!

My Nothing Phone 2(a) is unable to read my fingerprints!

It works fine before, but now it’s just not working anymore!

I have removed all my fingerprints & have added new ones. But i still cannot unlock my phone using my fingerprints! Same goes with all the apps that require my fingerprints to log in!

vovan-v

AhmadSallehudinAbdulRahman please reach out the Nothing support team below link, i’am sure that they can assist to you.

SabirAli_6w0BN3ewT4

I am facing problem while opening with finger print, pls help me