charlie_cook

Hi to you and other which has the same problem. I described it in this topic:

https://nothing.community/d/7313-nothing-2a-issue-with-transferring-voice-over-bt/2

And also send logs and screen recording to Nothing team. Whoever has the same issue, please follow below guide and send feedback via phone. There is something going on with that issue, so the team has to get other data from your phones to hopefully find a root cause and fix it.

*

  1. Dial *#*#569#*#*>>Bluetooth

*

  1. Turn on “Screenshot” & “Record screen” &“Bug report”

*

  1. Select “NOT REBOOT”

*

  1. Turn off & on the Bluetooth once

*

  1. Reproduce the issue (keep the log kit running in the background)

*

  1. When the issue appears, please help save a screenshot (press the Volume- & Power buttons)

*

  1. Dial *#*#569#*#* to go back to the log kit (or tap the one in the notification bar) and tap “Stop capture" and wait for “Log saved”

*

  1. Tap “OK” when the log is generated

*

  1. Turn back to the “Log tool” interface and tap the top right corner>>Log list>>long-press the log file we need>>copy>>ok

  2. 10**.** Open File Manager and find it under internal storage>>NtShareLog>>Choose the log just captured

*

  1. Upload the log file on Google Drive and share the link. 
    PS: Please set the “General access” to “Anyone with the link”

OR

*

  1. Dial *#*#569#*#*>>Charging

*

  1. Turn on “Screenshot” & “Record screen”

*

  1. Select “NOT REBOOT”

*

  1. Reproduce the issue (keep the log kit running in the background)

*

  1. When the issue appears, please help save a screenshot (press the Volume- & Power buttons)

*

  1. Dial *#*#569#*#* to go back to the log kit (or tap the one in the notification bar) and tap “Stop capture" and wait for “Log saved”

*

  1. Tap “OK” when the log is generated

*

  1. Turn back to the “Log tool” interface and tap the top right corner>>Log list>>long-press the log file we need>>copy>>ok

  2. 9**.** Open File Manager and find it under internal storage>>NtShareLog>>Choose the log just captured

*

  1. Upload the log file on Google Drive and share the link.

PS: Please set the “General access” to “Anyone with the link”

      Related discussions

      Hello, I have a Peugeot 2008.

      I connect de USB cable and the anfdroid auto starts very slowly like you have 2000 ping. you touch the screen nothing happen just pass 2 min or more its very frustrating .

      I use all the time android auto and for me its too bad nont have android auto in my car so please make it happen 😃

      THK YOU

        Aar_oCoelho I have a 508sw and don’t recognize this issue. This might be something specific to the version of your unit in the car.

          Hi Pavlus,

          I’m having exactly the same problem as you on a 2020/21 Skoda.

          I’ve tried everything you have to try and rectify and no luck. I subsequently trawled the net to look for a solution and came across your post.

          Similar to you; my wife’s Pixel 4 works without issue, as does my old Huawei P30. More confusingly, the 2(a) works on a 2014 Skoda via normal Bluetooth (no android auto present in that car) and works normally via other Bluetooth devices also (earbuds and Bluetooth speaker). I have no idea why this would happen - it’s like the presence of android auto disables the mic on the 2(a) when connected.

          Did you manage to find a solution to this dead mic call issue?

          I’m submitting a feedback ticket for it also.

            eyan

            pavlus

            Exact same issue for me!!! Škoda Octavia IV 2024.

            btw my feedback ID: 498781

            Also have you migrated from Android via transfer phone utility? My was Samsung Galaxy A52s

            ONLY when mic is working is different app than the phone calls e.g. WhatsApp/Signal

                I’m using and having issues with a Skoda Superb mk3.

                Feedback has been sent and I’ve received a reply to confirm the issue is with the mic and that I’ve tried resetting the phone…which I obviously did prior to carrying out all my further investigations!

                I did do a migration from a Huawei to Phone2(a) via android set up using a USB cable. I wouldn’t see how this could affect the bluetooth calling though.

                I have since noted that the mic in the car does work when using the Google assistant while connected to Android Auto. The spoken command is shown on the car screen and the command is carried out by the assistant. This shows the mic in the car is connected to the phone for this to be able to be done. It just doesn’t work when making calls. Very strange and seems like a bug or some sort of software issue.

                I hope it can get sorted because it could end up being a deal breaker for keeping the 2(a) - I need to be able to make bluetooth calls in the car that aren’t one way conversations!

                Yes it is like basic function not working… expected much more from community brand like Nothing. I get it is new HW and I am able to live with it but only for certain amount of time so please Nothing focus on this at it seems it is somehow affecting škoda(possibly also VW) users.

                  I just got this response (which is not good enough imo) from Nothing Support:

                  "Hi,
                   
                  The technical team suggests that you try upgrading to Android Auto. Currently, it seems that the compatibility issue arises from the mismatch between the versions on your mobile device and the car system. 
                   
                  We look forward to your feedback.
                   
                  Kind regards,
                  Nothing Support Team"

                  I responded with:

                  "Hi Nothing,

                  Thanks for your response, but sorry I’m not really happy with the response.

                  What does the technical team mean by “try upgrading to Android Auto” actually mean?

                  I’ve tested two Pixel phones (both running Android 14 same as the Nothing Phone 2a) and a Samsung Galaxy S23 Ultra and they all work perfectly. So where is the miss match here?

                  Thanks
                  Regards,"

                  Sent a follow-up email:

                  "Just to add I will see if there’s an update firmware for my infotainment system in my car but the point I have is why do other Android devices work (same Android version too) and the Nothing Phone 2a doesn’t..

                  Thanks
                  Regards,"

                  I am having the same microphone issue when using my new 2a and a VW Golf Mk8. Google Assistant works fine, but when I make/receive calls, no one can hear me but I can hear them. Microphone permissions are good, USB debugging is on, so does feel like a Nothing issue with particular car systems, the VW Group being one of them.

                    eyan

                    Hi unfortunatelly I didnt find any solution so far nor workaround. Tried all programming settings for bluetooth (a2dp/ different codecs, allowing only one device to connect BT etc) also installed last beta version of AA and no success so far.

                    If someone knows any workaround, let us know.

                      Hi,

                      I also have problems with Android Auto (AA). In my case the voice commands seem to work normally, but the car screen is completely stuck. Best way to describe the issue would be that the “screen update” is really really slow and the phone updates the image on the car screen maybe every 30 seconds or so.

                      Car is a 2018 Opel Astra, but I really don’t think it matters what we’re driving. Definitely a Nothing issue.

                      Made a ticket to the support about the problems. They said they are sorry, and asked me to provide a Bluetooth bug report. I did just that a couple of minutes ago.

                      Hopefully this issue can be solved soon. The 2a is a nice device for the price, but the lack of Android Auto has really had me pondering wether I should return the phone or not 🙁

                      Btw can someone confirm that before update to nothing os 2.5.4 (phone straight from the box) the issue persist?

                        MatthewSkilton Can you confirm that the calling works with other apps such as Whatsapp,Telegram or Viber?

                        As @Rhiz3K found out its only the Google Phone app having this issue? My Skoda Superb is in the workshop getting Stage 3 upgrades and will be ready on the weekend. So im unable to try it until then.

                        If we confirm this it should be a pretty simple fix for Nothing (i think).

                            Hello

                            Does anyone else have problems with calling when connected to Android Auto on Cupra Formentor??

                            Everything works fine, but when i call someone or someone calls me they just cannot hear me and i hear them fine. Its weird because the google assistant is working. So the microphones in the car are working. Im coming from iPhone 13 Pro and there were no issues regarding calling with CarPlay connected. I know its not a cable or port issue because it does this even when connected wirelessly.

                            I just hope that this gets fixed

                            Ond_ejKoubek

                            I can confirm. Whatsapp calls works fine. I tried to install other caller app, not Google one, but the issue is still there.