[EVIDENCE] Support admits Phone (2) hardware is capable of Android 17!

zvrvki · 2026-03-26T06:18:54+00:00

Hi everyone! I’ve spent the last few days fighting for our Phone (2) with Nothing Support. I have some big news to share. After several rounds of emails, the support team officially acknowledged: * The Hardware is CAPABLE: They admitted the Snapdragon 8+ Gen 1 can easily handle Android 17 and beyond. * Flagship Priority**:** They agreed that dropping a flagship while supporting mid-range devices (Phone 2a) is a 'valid point' that needs attention. * High-Level Escalation: This case is now with the Senior Product Management team with high priority. Check the screenshots below for the proof. They told me: *'We're listening, and we look forward to addressing the community's concerns.'* This is a win for all of us. Let’s keep this thread active so they can't ignore us! We want an official announcement for Android 17 on the Phone (2). #NothingPhone2 #Android17 #FairSupport #NothingCommunit [upl-image-preview uuid=406666f8-28d8-4971-8ba5-80bae3890bfa url=https://cdn.nothing.community/2026-03-26/1774505931-156955-screenshot-20260326-1215022.jpg alt={TEXT?}] [upl-image-preview uuid=f69eac6e-e990-4637-ae0a-2bee85b1c0d0 url=https://cdn.nothing.community/2026-03-26/1774505931-245436-screenshot-20260326-1215372.jpg alt={TEXT?}]

PinoLY

JP @DJ was talking about ‘integrity issues’ when using a custom ROM; with the stock ROM, of course, that problem doesn’t exist.”

JP

PinoLY ohh.. sorry @DJ misunderstood that part… I’ve been seeing those “oh i don’t receive new android version my device will become useless” so many times…

I’m not deleting that post because it’s still relevant and informative to this discussion…

Thanks for pointing out👌🏻🙏🫂

PinoLY

JP No problem, my friend. 👌

DJ

JP I got that there was probably a misunderstanding but I didn’t point it out because it’s still relatable

JP it’s still relevant and informative to this discussion…

JP

DJ thanks for understanding brother 🫂👍🏻

iSoundRD

The Phone (2) was not just another device in Nothing’s lineup.

It was arguably the product that introduced the brand to a wider audience as something more mature, refined and credible — beyond the initial curiosity and hype. For many of us, it was the moment Nothing stopped feeling like an experiment and started feeling like a real long-term ecosystem.

Granting Phone (2) Android 17 support would therefore mean more than “one extra update”.

It would send a message about the kind of company Nothing wants to be:

a brand where support quality is treated as part of the premium experience, not only raw specifications.

Technically, the Phone (2) may no longer be cutting-edge. But emotionally and symbolically, it remains one of the most important devices Nothing has ever made.

An additional year of support would reinforce trust, strengthen brand loyalty, and honestly add even more charisma to the company.

Many brands sell hardware.

Very few manage to build identity and attachment.

Nothing has that opportunity.

PinoLY

To sum up:

The community is clearly asking the brand to extend support for the NP2.

All of us (including @Samarth97… 😅) would be genuinely happy if NOTHING granted our request to bring Android 17 to the NP2, but DJ explained very clearly why it’s difficult — (though is possible) — for that to happen.

I don’t think there’s anything else to add, so I’d close this discussion here to avoid any unnecessary misunderstandings… we’re all friends.👌

edit:

Reading through the previous comments again, I found a very important one that I had missed. 👇

iSoundRD The Phone (2) was not just another device in Nothing’s lineup.

It was arguably the product that introduced the brand to a wider audience as something more mature, refined and credible — beyond the initial curiosity and hype. For many of us, it was the moment Nothing stopped feeling like an experiment and started feeling like a real long-term ecosystem.

it’s the reason why I bought the NP2. 👍

AbiS_MjZL72iTVk

DJ Actually , All these requests and demands wouldn’t be here , if there were proper software support for all these 3 years , never in any update , I have seen even a little improvement to the camera optimization, hdr processing or anything.. the glyph lights introduced for the hype , staying as almosy a gimmicky till now , no new useful applications of glyph added in that area too . No essential space (ah..THAT BUTTON) . I don’t know what is stopping them from giving atleast the lock screen customisation, does it need a separate button ? NO ! Does it need the lastest high end chipset ? NO ! BUT STILL WE ARE NOT GETTING IT. AND THAT’S THE PROBLEM. The NP2’s changelog always stayed half compared to the newer budget devices. If the phone keeps degrading even during the period of the software support , that means it is not software support , just bland update pushing just for the sake of it . If the brand did their side properly, no one here would be asking for extra update …

PinoLY

AbiS_MjZL72iTVk

AbiS_MjZL72iTVk If the brand did their side properly, no one here would be asking for extra update …

That’s absolutely true, 👆 but it’s also the answer to your post. If the brand hasn’t done its side until now, why would you expect to get Android 17 at this point? 🤔

AbiS_MjZL72iTVk

PinoLY So should we let it as it is ? Then what is this community for ? Just advertisements ?

PinoLY

AbiS_MjZL72iTVk I repeat, you’re right — the community exists to report issues to the Team. Some have been fixed, others unfortunately are still unresolved, and that’s something everyone can see. But asking to extend software support for the NP2 is not the same as asking them to fix a software bug or a hardware issues, those are requests the brand has a “duty to address” for customer satisfaction.

Requesting extended support, instead, is something the brand has the “right to refuse” (as DJ explained very clearly above 👆… no need to repeat it).

This doesn’t mean I’m siding with NOTHING. I’m an NP2 user myself and I’d be happy to get Android 17, but I’m realistic… and I’m not getting my hopes up.

Samarth97

PinoLY thanks for explaining I may be rude but it’s the truth people don’t want to accept it’s already seen form phone1 that no update extension is to be given, promise made was fulfilled nothing more nothing less

I really wish mods here pin Dj’s reply and state the conversation as answered

PinoLY

Next year we’ll probably see the same discussion for the models whose support ends in 2027…. 🤣🤣

JP

PinoLY yup… I’m also starting this for cmf ph1🤡🤣

Samarth97

PinoLY thanks sir for understanding I don’t hate anyone here just telling the truth in harsh way 😅

_merfarukkahya

I want to critically address some of the comments I’ve been seeing about NP1 and NP2 in this discussion. Yes, the NP1 hasn’t received further Android updates despite community pressure, and now everyone is prematurely claiming the NP2 won’t either. However, people are missing some very critical points here.

The Snapdragon 778 in the NP1 was released when the top-tier chips were the Snapdragon 888 and 888 Plus. Putting the NP1 and NP2 in the same category is completely absurd. Yes, the company kept its promise of three years of major updates, and we all agree that extending this brings additional development costs. But looking specifically at the NP2—as a daily user who has never touched an NP1—the device still suffers from noticeable shortcomings in heat management, battery life, and camera optimization. No matter how much feedback we submit, I personally haven’t seen any tangible improvements or refinements.

The primary reason the community is demanding Android 17 isn’t just for a shiny new version number; we want one last, solid camera upgrade and proper system optimization. That’s my personal stance. The Snapdragon 8+ Gen 1 inside the NP2 is in no way inferior to most newly released mid-range processors on the market; in fact, it easily outperforms them in raw power. Currently, the NP2 stands as the second most powerful phone from Nothing, yet it’s clear that users aren’t getting the refined flagship performance they expected. Our desire is simply to use this device in a way that befits its premium status.

This doesn’t mean the phone becomes obsolete without Android 17 or that Google services will stop working; even on Android 16, it will continue to run every app perfectly fine. However, the device has acquired many software flaws, especially after the OS 4.1 rollout. From what I experience, it feels like a victim of planned obsolescence, suffering from unnecessary overheating. I have already sent direct feedback regarding this.

The hardware is still incredibly powerful, and I want to use this phone without frustrating issues. I don’t want to be forced into upgrading my device for no valid reason, and I strongly doubt these optimization flaws can be fixed solely through standard bi-monthly security patches. The user who started this thread received a promising response from Nothing, and I genuinely hope it wasn’t just a generic brush-off. I hope management takes this issue with the seriousness it deserves

PinoLY

_merfarukkahya

My friend, if you had carefully read all the previous comments, you would understand this:

No one has claimed that the NP2 hardware is unable to support Android 17.

No one has stated with certainty that the NP2 will not receive Android 17 (who can say, none of us knows what the brand will decide).

We would all be happy to get Android 17 on the NP2.

But it has been explained very clearly, with valid and realistic arguments, why it will probably (probably… not definitely) not happen.

Do we really want to keep writing and repeating the same things over and over?

_merfarukkahya

PinoLY My friend, the reason we keep repeating and writing about this is because community feedback is the only thing that drives a brand like Nothing forward. If every user adopted your passive stance and said ‘well, it probably won’t happen, let’s stop talking,’ no company would ever improve their support cycles or listen to their customers.

We aren’t just blindly shouting into the void. The official response from Nothing Support literally stated that our technical points are valid, that dropping a flagship while supporting mid-range devices is something that deserves attention, and that the case has been escalated to senior management.

When the brand itself states they are actively ‘listening’ and taking the community’s concerns seriously, staying silent is the worst thing we could do. If you are content with just accepting things as they are, that’s fine. But please don’t discourage the rest of the community from pushing for the optimization and the support this premium hardware rightfully deserves.

Lastly, since you claim that everyone is just repeating the same things, do you actually have a different alternative or a constructive suggestion to solve this issue, or are you just here to tell us to give up?

PinoLY

_merfarukkahya

So you really think that repeating the same things over and over will push the brand to accept your requests… I don’t think it works that way, but I honestly hope you’re right. 👌

_merfarukkahya

PinoLY It seems you’ve made it your personal mission in this forum to reply to every single thread just to tell people to lower their expectations and stay silent. Honestly, if we wanted to hear the brand’s legal guidelines or their ‘right to refuse,’ we would read the terms of service, not a community forum.

You keep bringing up NP1 as if it’s the ultimate rulebook. As shown in the processor benchmarks, comparing NP1’s mid-range chip to NP2’s flagship hardware is technically flawed. We are not asking for a charity; we are demanding that a flagship device receives flagship treatment, especially after the optimization mess left by recent updates.

A community exists to push boundaries, demand better support, and hold companies accountable—not to act as volunteer defense attorneys for a brand’s corporate decisions. If your only contribution to these discussions is telling active users to stop trying, you are not being ‘realistic’; you are just being discouraging. We will keep making noise because that is exactly what a dynamic community is supposed to do

lolifnotely🇮🇱

PinoLY Of course it helps!

The more demand there is for something and the more hype around it, the more likely it is to come true…

A little logic

aniketrege1991

zvrvki that’s amazing

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