Screen Burn in - Phone (2)

JavierP

Hi, its normal to see Screen burns in less than a week on my Nothing Phone 2???

Please help me , I was in love with the Phone until this Screen issue of my Nothing Phone 2

kyl3

JavierP I had it had to return my device contemplating on buying another or not as got a refund

Daniel

JavierP This is normal behavior, does it bother you with your daily usage? If so, under what usage?
Reference links: here and here

abcdefghijklmnopqrstuvwxyz

JavierP

I do have screen burn in within a month of buying a new Nothing Phone 2 it was worst experience by choosing nothing over oneplus for me because they have actually used very cheap screen especially in India.

aekit

JavierP Is so wierd, it looks like LCD panel. How that happened? I think you got faulty product. I’ll say return it and they should give you new one with no additional cost.

GordonLutz

Obviously not burn in. No phone would even show any signs of burn in till at least 2 years of heavy use, I don’t care what anyone tries to say otherwise.

JavierP

GordonLutz What do you think is happening to my screen?

DamiBoy

GordonLutz i just bought the nothing ohone 2a and it already has burn marks in the shape of the apps ive been using this ohone for 5 hours

JavierP

kyl3 I bouht It in FNAC store but They don’t care about my problem, and they don’t give me a solution. Nothing’s technical support simply tells me that it is normal, that they are sorry that I do not like their product and that they will take my comments into account for future improvements. It’s unfortunate that they don’t provide a solution.

kyl3

I had the status bar burned in and also when I was messing for a while with the glyph composer I noticed that also burned into the screen but went away obvs image retention but the status bar and the finger print sensor was burned in

agrawalarjun1381

kyl3 same , I also have the status bar burned in my nothing phone 2a. And its been only ike 3-4 months. Can any one help me to know that does it get covered in warranty? I’m 16 years old and it’s my first phone so I’m a little disappointed.

abcdefghijklmnopqrstuvwxyz

JavierP go to your nearest service centre if possible and explain them your problem

kevinponeill

JavierP WHAT? That’s AWFUL customer service. I’m having this issue too.

kyl3

You have 30 days to return for whatever reason atall even if you dont like the how the glass feels they can’t refuse you if paid with your credit card then raise a charge back

kyl3

Not sure where you are but most countries have this policy for any retailer maybe only 14 days but if your within that time I’d return it

vijay_balaji_b

I too have this same issue and not sure what to do..😞

abcdefghijklmnopqrstuvwxyz

vijay_balaji_b upload here so that other can also see the problem secondly go to the nearest service center and share your experience and updates

JavierP

vijay_balaji_b you should senda a report fron your Phone .

Go to 👇

Settings> System > Comment or feedback > Problem solving, and let them know

abcdefghijklmnopqrstuvwxyz

Daniel so does Nothing accept using cheap screen for such a premium price????? Because i haven’t seen it in samsung phones nor iphone your biggest so called competitor ??? Frankly speaking screen is the most important part of a phone and when you choose such quality of screen it actually represent your brand.

abcdefghijklmnopqrstuvwxyz

Daniel yes definately it bothers me, everyday in every normal use case whenever i unlock my device i can see those burn, even if it won’t bother you it definitely shows the quality of your screen, and it should definitely bother the NOTHING team if it’s not bothering you.

tony_k

abcdefghijklmnopqrstuvwxyz are they made in India for India sales or are they made in Shenzhen China? It would be odd for a startup to have two different manufacturers.

Daniel

abcdefghijklmnopqrstuvwxyz I’ve been using Phone (1) for 1.5 years and Phone (2) for 5 months and I’ve never experienced this so your argument on the quality of the panel is invalid. If you are having display issues then contact support here.

abcdefghijklmnopqrstuvwxyz

Daniel my argument isn’t the only one in the community section go ahead and check others there are more than hundreds of people complaining about the screen and this is reflecting the quality of the screen being used for NP2 specially for Indian version.

Support simply accept this problem as a unique feature of Nothing phone 2 and praises us to see this special pattern on your screen until you leave NOTHING.

kyl3

See I said that from start cheap crappy screen to cut costs lol big flop the phone 2 imo was going well to begin with

abcdefghijklmnopqrstuvwxyz

kyl3 please do like and post your experience so that people can know about such issue more and stay aware before purchasing any products.