Kastello The internal team being “blinded” by their product and the tunnel vision they develop during months and years is an excellent point.
New sets of fresh eyes implicate new usage scenarios too. Beta testing broadens how the software and hardware is forced to communicate in conditions that naturally resemble the general public.
Trust is gradually gained and suddenly lost. Like we mentioned, a strong NDA and a hand-picked selection of users can emulsify the sense of camaraderie while giving the company a much needed extension of their testing.
We were talking about this on other threads, but it’s easy to spot some members who are willing to and who are capable of actively helping Nothing in distinct facets. It’s a case of cherry-picking and giving their voices, talents and willingness a megaphone.