CMF Phone 1 - Back camera scratched

KrishnaKumari

Just got cmf phone 1 yesterday and while cycling with my phone in track suit (cotton ) I got a scratch on my 2nd camera(from top) maybe main that is , anyone else experiencing this. how do I prevent from getting more? Any case like the real ones or camera protectors which are SUITED?? I think the camera glass is of poor quality or plastic cuz on x(Twitter ) I saw a guy having camera full scratched

Fractal

KrishnaKumari

Please post pictures of your phone’s scratched back camera glass.

NarendraJaat🇮🇳

KrishnaKumari I have also heard about this problem and now I am even more tensed. I bought a CMF phone just yesterday.🙂

GELEMENTALS

KrishnaKumari Use some camera skins to protect

AbhijeetAvhale

KrishnaKumari I’m facing the same issue, just got the phone a couple days ago - loving it so far. But I glanced at my camera today and saw a number of micro, albeit doesn’t affect the quality as of now. But I’m worried if the damage continues it might as well. Will get a case and camera protection glass installed as soon as possible.

KrishnaKumari

Fractal it’s not that prominent just a single scratch but the main thing I want to know is that whether it can be replaced in service centre later on

Fractal

KrishnaKumari

Sure, it can be replaced. However, it would have really been better if you had shared a picture of the scratched camera, as no one else apart from the one person who posted about camera scratches has experienced this problem. So, if you really noticed a scratch just by keeping it in your cotton track suit, posting a picture of it would have been helpful for the team and community to understand the issue.

KrishnaKumari

Fractal

This is it the line not reflection but scratch

Fractal

KrishnaKumari

Clearly visible that it’s a reflection of the edge of a phone that you used to click a picture of this. If it was a scratch it would have been visible ON the surface of the lens glass and not look like it is within.

If it really is a scratch, please report it to support, they’ll help you.

KrishnaKumari

At second mirror

KrishnaKumari

The track pant had zips too and was zipped up so maybe that hit I guess camera position was at top too

KrishnaKumari

Fractal really? You think that ? I upgraded from a seven year old Chinese mobile to this and I am student do you think I really have resources to defame a company or fake it .I clicked photo on a angle just so it can be visible and used light from a led bulb to do this 😔 otherwise it’s not visible that prominent

SaatChaPadha

KrishnaKumari damnn Mann I feel you,😕. Try using a cover with lips or a tempered glass for camera, they are available online as well as in phone accessory shops..

IManonymus

The same is happening with me, Only 3 weeks have passed and there are more than one scratches on the main camera(Same happened with the youtuber techbar too, and his damage was just too severe, I am genuinely concerned about my phone after that video). If I spend this much of money to buy a phone like this, I would also like to use it’s camera. Please nothing, Stop ignoring this issue and start helping users. If you want I can attach my camera’s pic too so that nothing team can see another “clear reflection”

NexPG

Wow, this is complete crap for 2024. For a long time now, cameras have been made of glass that is almost scratch-proof, but breaks. My NPhone (1) hasn’t had a single deep scratch in 2 years, maybe there are micro scratches, but you have to look closely, but a piece of glass broke off from the side of my camera, about 2 by 1 mm, it’s good that the crack didn’t go any further.

vovan-v

Try to buy glass protector for camera, it really helps, but you should done that when you buy a phone.

KrishnaKumari

vovan-v Accessories are reaching market even online steadily , it would surely take time bud

vovan-v

KrishnaKumari yes i know what you mean 😔

mihirpardesi

hey, im having the same problem, my phone is less than 1 week old. There is no way glass scratches that easily. I am pretty sure there is a plastic film on the back camera just like the one on the screen. It covers the entire lens though. I found this because i tried to peel it a little and very small ammount of it came off; I was scared to peel a major ammount so I cant be 100% sure that this is the case. If there is someone else here willing to try peeling the whole thing that’d be great.

imprashanth_raj

I experienced a similar issue. The main camera lens cover is quite delicate and can easily become scratched or damaged. device build quality is up to the mark & found so many software bugs.

KrishnaKumari

imprashanth_raj that hurts to even look