The track pant had zips too and was zipped up so maybe that hit I guess camera position was at top too

K4NU

Clearly visible that it’s a reflection of the edge of a phone that you used to click a picture of this. If it was a scratch it would have been visible ON the surface of the lens glass and not look like it is within.

If it really is a scratch, please report it to support, they’ll help you.

  • K4NU replied to this.

    Fractal really? You think that ? I upgraded from a seven year old Chinese mobile to this and I am student do you think I really have resources to defame a company or fake it .I clicked photo on a angle just so it can be visible and used light from a led bulb to do this 😔 otherwise it’s not visible that prominent

      a month later

      The same is happening with me, Only 3 weeks have passed and there are more than one scratches on the main camera(Same happened with the youtuber techbar too, and his damage was just too severe, I am genuinely concerned about my phone after that video). If I spend this much of money to buy a phone like this, I would also like to use it’s camera. Please nothing, Stop ignoring this issue and start helping users. If you want I can attach my camera’s pic too so that nothing team can see another “clear reflection

      K4NU damnn Mann I feel you,😕. Try using a cover with lips or a tempered glass for camera, they are available online as well as in phone accessory shops..

      Wow, this is complete crap for 2024. For a long time now, cameras have been made of glass that is almost scratch-proof, but breaks. My NPhone (1) hasn’t had a single deep scratch in 2 years, maybe there are micro scratches, but you have to look closely, but a piece of glass broke off from the side of my camera, about 2 by 1 mm, it’s good that the crack didn’t go any further.

      Try to buy glass protector for camera, it really helps, but you should done that when you buy a phone.

      • K4NU replied to this.

        vovan-v Accessories are reaching market even online steadily , it would surely take time bud

          hey, im having the same problem, my phone is less than 1 week old. There is no way glass scratches that easily. I am pretty sure there is a plastic film on the back camera just like the one on the screen. It covers the entire lens though. I found this because i tried to peel it a little and very small ammount of it came off; I was scared to peel a major ammount so I cant be 100% sure that this is the case. If there is someone else here willing to try peeling the whole thing that’d be great.

          17 days later

          I experienced a similar issue. The main camera lens cover is quite delicate and can easily become scratched or damaged. device build quality is up to the mark & found so many software bugs.

          • K4NU replied to this.
            Rob ⚡️ changed the title to CMF Phone 1 - Back camera scratched .

            K4NU I have also heard about this problem and now I am even more tensed. I bought a CMF phone just yesterday.🙂

            10 days later
            17 days later

            My nothing CMF1 has a camera scratch by just putting in pocket did it can be replaced as when I called to service center they said that its not under warranty.

              Morngenster😳 are you seriouslly? How it can be?

              AleksanderNowak the CMF phone 1 really have cases? , all the point is to use it without case and then replace, i suggest just to buy a camera tempored glass.

              • K4NU replied to this.

                Dear Colleagues,

                I bought a case, see other thread. I also ordered some lens covers from Ali. Is it true that the camera cover is plastic rather than glass?