Phone 2a, OS Version 2.6, Navigation Gesture Issue (Swipe-Up)

praveengspk

OS Version: Nothing OS 2.6

Model: Phone 2a

Issue: Swipe-Up navigation gesture from navigation bar (at bottom of screen) is not minimising the app. I need to repeat the swipe-up action for 4 to 5 times in order to successfully minimise the app. Swipe-Up gesture is sometimes unresponsive or results in vertical scrolling within the opened app instead of minimising the app. I started facing this issue after upgrading to OS 2.6 a week back. Swipe-Up gesture was perfectly fine in previous OS version 2.5.5 or something (pre-installed version at the time of purchase).

Is this a known bug in Phone 2a or any other previous Nothing models?

I am avoiding a factory reset as much as possible, mainly because I have put in so much of time and effort in setting up everything.

-Praveen

SrsThewrongguy

praveengspk This happens if you place the mobile in a flat surface. Happens with NP2.

VedantJoshi

praveengspk

Facing similar issue, although I noticed games or other apps which uses landscape mode do not get affected by this issue.

I’m facing not just swipe up restrictions but bottom left side touch is not getting registered. I tried restarting the device as well as changed gesture to button one, but of no use.

I hope that nothing fix this issue as soon as possible, ’cause it is interfering with basic functionality such as picking up the call to scrolling the article.

And please do share solutions if anyone finds anything.

Thank you!

Vedant

praveengspk

Thanks for your inputs.

However, I have encountered this swipe-up gesture issue under different conditions (laying the phone flat, holding in hand, put on a phone stand). All other gestures and touch screen inputs are working fine. My finger has started paining due to repeated swipe-up movements to minimise apps.

-Praveen

SrsThewrongguy

Report it via feedback app.

praveengspk

Visited Nothing Exclusive Service Centre in Bangalore. Had a great experience with the staff over there. They analysed my swipe-up gesture issue by running some in-built diagnostic tools within my device. Issue is due to the thick tempered glass screen protector on my display. Touch inconsistency was not related to Nothing OS 2.6 or any hardware malfunction. This visit saved me from factory reset and repeat phone setup work.

-Praveen

vovan-v

praveengspk This is great that they help you! Really nice to hear that 😊

Rajeev_pr

Is it Ghost touch issue??? Or Software

praveengspk

Oh yeah, I was pleasantly surprised by Nothing customer service and complimented their store staff. Their email tech support was also pretty fast and responded to my emails within 24 hours.

I hope they maintain the same level of after-sales support in future as well (which will give us more confidence regarding this emerging brand).

-Praveen

Golden

praveengspk glad to hear

SUMITTRIPATHI_MvGuQUt7fX

faceing same issue.. please help me what i do??

vharish0596

@praveengspk can you share the details of the Nothing Service Center in Bangalore and their customer support mail. I am facing this issue (https://nothing.community/d/17245-latest-phone-2a-heating) and I want to get it checked with them.

Narasareddy

In my phone also same thing back button not working properly I should press it hardly 3, 4 times and while swiping also accidentally it open some content even I not trying to open. Please resolve it dear Nothing team

praveengspk

Nothing exclusive service centre in Bangalore is located at Indiranagar. You can search it on the web. Take your phone, bill and box for warranty claim.

Narasareddy Change the tempered glass to branded ones like Gadgetshieldz, Nothing Official Screen protector or Spigen. This will mostly solve the touch sensitivity issue. I opted for Gadgetshieldz (pack of 2) and problem resolved successfully. Got my phone Display tested by nothing exclusive service centre in Bangalore.

Narasareddy

praveengspk ok sir thank you