I agree with explanation but still nothing phone 2 users still waiting for basic improvement like camera and battery and its almost a year where we see significant improvements
Also if you are not able to provide update because of chipset then you should provide compensation to nothing phone 2 users as they trust in your premium product. Like provide 50% or more off to nothing phone 2 users when next version is available
Aslo you forgot about camera widget which is still not available on nothing phone 2