We’re so sorry for making you have a bad experience of power consumption.
When a new device is first used, there will be some data synchronization, application updates, system optimization and other behaviors, which will lead to increased power consumption. I would like to ask if you still have power consumption problems now. Is the screen on or off? Can you provide specific scenarios for the screen turning on? Are you willing to follow the following instructions to capture a power consumption log so that we can better solve your problem? Thank you.
1、Enter the dial pad and enter *#*#570#*#*
2、Select “Power Consumption”
3、Check the bugreport and click “Start capture”
4、Normal use of the phone for about half an hour
5、Enter the dial pad again and enter *#*#570#*#*
6、Click“Stop capture” and back to log tool main interface
7、Click the upper right corner to enter the Log list
8、Long press the corresponding log file name and select “Copy to SDCard”
9、Open the file manager and find the “NTShareLog” folder. Upload the file to Google Drive and share it. Provide a link to the drive.
Kind regards,
Nothing Customer Support