Please help!! I am having a lot of Crash Dump on my PH2 lately. I have noticed that it happens when i am on call in a moving car. Few times i was on call using car’s Bluetooth and it crashed and few times it has happened without been connected to to Bluetooth.

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Merged 1 post from Crash Dump Issue.

I never had serious problems with the phone like you describe, but the quality of the camera is similar to cameras on on phones costing less than half. The only thing on the phone that is correct with the price of it : the display. Software from Nothing is really poor.

How many reasons do we need in order to not choose Nothing for our next phone?

9 days later
9 days later

I recently bought a phone about 2 months ago, and today it suddenly powered off, displaying a message saying ‘crash dump mode’ and it won’t power on. I tried rebooting the phone by pressing the power up and power buttons, but it only displays the Android logo with no command prompt. I’m really worried about what could be the reason behind this. I didn’t do anything; I was just busy with my work, and I suddenly looked into my phone, and this happened. Can anyone please explain what’s wrong with my device

    Kastello changed the title to Phone 2 Crash Dump Mode .
    Merged 2 posts from Phone 2 Crash Dump Mode.
    adbo changed the title to Crash Dump Mode - Phone 2 .
    a month later

    Kastello Normally it should have a reason. But as you can see from the screenshots above, there is no reset reason. So the phone stays in crash dump mode for many hours. If I don’t manually reset it, it will stay like this for a whole day. My device is now crashing every night pretty consistently. It crashed last night again. Usually around 3-4am in the middle of the night so I will only notice when I wake up. Due to the crash, I have missed my alarms and woken up late for work. I just updated to NOS 2.5.5 so will see if it crashes tonight.

    There is no support centre in my country (NZ) and the authorised retailer I bought it from does not have any more stock to replace, so I will probably just get a refund and I buy another more reliable brand. Very unfortunate as I am a big fan and had high hopes for this product but this is such a let down.

        7 days later

        @changename support india

        i faced same crash dump mode issue with in week of i purchased nothing 2 with 12 GB ram 512 Disk in india

        After contact service center person they said mother broad issue will replaced the mother broad but i asked as it is purchases recently provide replacement but they are saying check brand person when we contact brand they are saying service center need to confirm like this 48 hours passes still no one give me any solution.

        I have asked Brand and Service center persons , if we repaired the defect product can you give guarantee and assurance the issue will not repeat again for that also they not provided any solution,

        As i spend hung amount for this defect product expending replaced product

        Can any one of Nothing higher person who know all details can contact me and resolved the issue

        Merged 1 post from Crash dump issue for newly purchase mobile 2.
        6 days later

        Today morning my phone 2 also went into Crash Dump mode for the first time in 9 months. Last week I got my screen replaced at official service centre and they flashed the software.

        11 days later

        I bought my first Nothing phone yesterday evening. Got it at 5pm. Was excited to move to nothing from 1Plush 9R.

        During set up, the phone crashed and rebooted more than 20 times. Called customer service and it restated twice bang in the middle of the call, so had to speak with ¾ different reps repeating my situation.

        Between all this i managed to update to the latest software version. No luck. It kept happening. (Factory rest twice and also set up the process without an OTG cable as well, no luck).

        Spent the entire evening searching about the issue and hassle. No excitement of a new phone. It’s such a shame when the phone is really nice and OS is supposed to be simple and smooth.

        Anyway, I’m back to my 3 yrs old OnePlus 9R. Except for the battery, this phone is still as good as new (oh I do have the green line, but have learnt to live with it).

        I’m definitely replacing my Np2. But should I actually go refund? Looks like a fairly common issue with speculation related Software and some say hardware (wifi modem, motherboard and what not).

        I like what nothing is doing, but I’m looking for a phone that really is dependable! NP 2 hasn’t been that all in the last few hrs

        Let me know your thoughts.

        Pls let me know!

        5 days later

        They (customer care) will not give give any response.worst customer care and worst service.

        12 days later

        Good evening, same fe problems from crashdump. I contacted support, it was sent to central Poland . They replaced the motherboard but when they came back they still had the same problem. For me this happens when I have my car connected to Android Auto. After complaining to support, they completely replaced the phone.Back to Poland again 3 weeks examining the old one before sending me another phone. And today, crashdump again on the new phone. What to do with a phone under warranty that crashes? Would you as much buy a phone for 109 euros as one for 700 euros? I feel helpless when faced with a problem that doesn’t seem to be resolved.

        4 days later

        My Phone today automatically went to crash dump mode. I am using OS 2.5.5 updated last April anyone has any idea about this problem