Merged 1 post from Phone 2.
Nothing Phone Development/Update Priorities
5 days later
Using nothing phone 2 their flagship and yet not getting feature updates…last update was in april…after the release of their phone 2A they are not giving feature update to their flagship.
Why nothing is doing so…I can’t understand…they should improve the camera quality of phone 2 as well.
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Next time no nothing. Competing with iPhone with this intent LOL 
Their marketing strategy was to grab customers under the title they are competing with iphone in terms of camera and update policy…now nothings seems to be working out…
And people start talking about how small they are…so hier new people for R&D…we incorporated our trust in your company invested around 600$ since I have (12+512) and now getting neglected…recently bought nothing ear 2024 edition they are really impressive sounding earbuds…but plz treat your flagship phone like one
HPande75 In your opinion, what smartphone do you think has the best camera in the market? I’m just wondering.
The photos we are getting in potrait mode…
Vs
The photo quality we want…it’s not that camera sensor is not good…they are not looking into post processing.
As I always said mistakes has been made to choosing Nothing over other brand especially for picking phone 2 with this price..but can’t do much rn bcz u can’t change device when you bought a 40k budget
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I think nothing software team unable to manage multiple product at same time, focus only in phone 2a next focus on CMF phone 1.Even a turtle is not as slow as Nothing software team.
While some community posts suggest Nothing Phone 2 sales aint meeting expectations, I’m concerned about the lack of software support and unaddressed issues.
For early adopters like myself who invested significantly (50k!), better post-launch care is crucial. Features like sound, camera, and accessibility require improvement. I’ve already shared detailed feedback on the community forum: https://nothing.community/d/11156-disillusioned-with-nothing-phone-2-features-feedback-and-future
To regain trust, Nothing should offer an extended year (4 OS +5yrs Security Patches)of software updates and support. A repeat of these issues could lead to delayed purchases in India, with customers waiting 8-10 months after launch.
Updates are typically more frequent on new phones as they require stabilization. Given that the 2A is Nothing’s initial foray into MediaTek series, it certainly demands more attention. In contrast, the 2 shares many similarities with the NP1, resulting in greater stability and consequently fewer updates.
I’m quite pleased with the stability that NP2 provides. The camera performance can be inconsistent, alternating between good and poor shots. I often switch between the NP camera and GCam to achieve the desired results. Personally, I have a knack for capturing great photos, even with the most budget-friendly phones.
Cheers!
I understand the frustrations in not having feature parity across all Nothing devices.
P2a has status bar options, ability to hide control centre from lock screen and to hide the nav bar.
P1 has all of the above, except hiding the nav bar.
P2, has none of the above.
However, the camera complaints aren’t an issue for me. The P2 takes great snaps and the recent update to the “TrueLens Engine” shows Nothings commitments to making strides in this area.
Finally, there has always been a bi-monthly update schedule, so with this in mind, we should be receiving an OTA update some point this month.
Phone (2) and Phone (1) are still supported and haven’t been forgotten. The commitment to 3 years of software updates has been upheld thus far and I have no doubt that they won’t fulfill this.
As always, keep reporting via Settings > System > Feedback as this is the best way to let the team know of any issues/improvements they can fix/make.
Merged 10 posts from Nothing phone 2 in danger.
Ealesy101 The feedback has been provided numerous times, but the Nothing team seems to be completely ignoring it. The company continues to act as if European problems are global issues, demonstrating a complete disregard for the Indian market.
thalapathy I wouldn’t imagine the company are ignoring the issues. But they might be fixes that require a bit more time and attention?
Also, I don’t agree with your comment of them disregarding the Indian market at all. The Phone (2a) launch showcases that the Indian market is a key demographic for Nothing.
This is the main reason I not bought nothing phone 2.
Ealesy101 It seems like Nothing is just focused on launching and selling phones, rather than providing ongoing support. If they truly cared about their customers, they would be actively fixing the issues reported across their phone lineup. The 2a specifically seems to have a lot of problems, including battery drain, overheating, and a cheap plastic build. These are major concerns that shouldn’t be ignored.
There are also complaints about the quality of after-sales service and the lack of attention given to customer feedback. It seems like Nothing is merging feedback from different products (CMF and Nothing feedbacks) which isn’t helpful. Many tickets are reportedly being closed without proper resolution, with customers being asked for the same product details repeatedly. This is especially concerning for the NP2, CMF Buds Pro, and Neckband Pro.
thalapathy - it is a poisoned chalice. The only way for Nothing to stick around and be able to give post purchase support, is to generate revenue by selling new products. So they have to sell new devices, and at least the devices they sell are good value for money and well thought of in terms of design etc.
Their portfolio of devices have continued to get software updates, throughout their life spans. So the company are still supporting and fixing their devices. I for one, am happy with the continued support they show.
Bugs shall always be present, new issues shall arise and big issues such as battery drain and overheating may require more investigation and fine tuning.
One way they could fix the heat and drain issues, is to underclock the entire phone, essentially brick it. But that’s not the desired outcome, so be patient and I am sure improvements shall come.
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They don’t listen to the consumer, team don’t solve problems of consumer if consumers getting angry then they’ll drop an update which will have maybe 1 or 2 much needed feature from community and degrade the performance of product, basically this is the strategy behind selling a new phone after degrading performance not providing the same features which have in their other products people going to be annoyed and buy a new phone, because of their so called NOS experience which is good and so bad.
I don’t know why in the freaking earth this is the only company I have seen so far doing opposite of all others company in the market right now. Usually what all company do is provide all features, good experience and performance to their flagship product ASAP and others will get eventually… the other hand Nothing is doing the opposite they launched a midrange budget phone which has all new features, improving performance and the flagship IMO is actually NP2 degraded performance, battery life is just great(below average), heating issue(not much problem for me), OS is lagging sometime no smooth at all and some features are not provided in this product.. so their you have it now you decide the company or the team is great or not…
in my end though I have NP2 and this is the last phone I am buying from this company.. I was always used Motorola before nothing and I’m going back to my good old Motorola
https://nothing.community/d/11189-nothing-phone-2-performance-issue the phone was good before android 14 though, i had no complains back then and after the A14 it’s just… nope not good enough
Peace —
Nothing disappointed our users no proper update for all phone, Nothing future is Nothing.
Ealesy101 agree, but there are so many phones on the market with similar configurations that don’t suffer from the same battery drain and heating issues as the NP2. It’s frustrating that the resolution is taking so long. The NP2 isn’t the first product your company has released, and with over $200 million in investment, why is there such a struggle with customer support? At the very least, customer service should acknowledge the issue and listen to customer concerns. Simply closing tickets without explanation is unacceptable. This is a $600 device, not a budget phone, and its performance and features don’t match the price tag.
On a different note, I think Nothing Phone is a Motorola phone with a grayish or cream chrome finish.