Ealesy101 agree, but there are so many phones on the market with similar configurations that don’t suffer from the same battery drain and heating issues as the NP2. It’s frustrating that the resolution is taking so long. The NP2 isn’t the first product your company has released, and with over $200 million in investment, why is there such a struggle with customer support? At the very least, customer service should acknowledge the issue and listen to customer concerns. Simply closing tickets without explanation is unacceptable. This is a $600 device, not a budget phone, and its performance and features don’t match the price tag.

On a different note, I think Nothing Phone is a Motorola phone with a grayish or cream chrome finish.

      Related discussions

      I think Nothing phone 2 is failure of nothing , nothing focus Only on phone 2a. Flagship phone has no update last 53 days.

      thalapathy - you are referring to the differences of Nothing, a company just over 3 years old to other smartphone companies who have decades worth of experience and portfolios of products.

      I am sure the fixes will come, but certain environments and use cases shall heat the phone. There is no fix around physics and heat dissipation hardware.

      Just a side note, Nothing isn’t my company, I am not an employee or associated with it in anyway. Just a Phone (2) user who enjoys the Community aspect of Nothing.

      I have only had interaction with customer support once. Back when my Ear (1)s seemed to have issues, but they handled this brilliantly. So my opinion of the customer support differs, but I cannot ignore the issues other users have had. So I do sympathise there, improvements need to be made, for sure.

      Also, I think the Nothing Phone (2) is a beautiful slab of glass in an ever boring market of similar designs.

      Reigns - last Phone (2) update was released 19th April 2024. So if we haven’t received one by 19th June, then I shall too be asking where the update is.

          Reigns I think bimonthly means every two months…. so when the last update came on 18th April then the new one will arrive around 18th June I guess :-)

            We are still on April’s security patch, and I have been locked out of all my employer’s apps because of this, which is unacceptable.

            I’m not interested in new, flashy features; I just want the security patches released on time!

            You will never see a large, security-conscious company purchasing your phones with such a lackluster effort.

            Nothing, it’s time to step up your game!

            EDIT: Tried to do it thru google play but still on 1 April 2024

            Settings -> About Phone -> Click on the Android version -> Google Play system update

            I think nothing software team using 2G network for pushing update for phone 2 😀😀😀😀😀

            Nothing have worst software management team,no consistency in update.

              RavishKumar except, apart from one occasion, sticking to their bi-monthly update rule?

              We are a week away for that elapsing again. I shall hold my patience until then.

                  RavishKumar likewise! I am hoping for feature parity as well. Like the status bar updates, camera widgets, hide the nav bar, no control shade on lock screen etc etc.

                  Fingers crossed for news soon 🤞🏼

                    It’s ok to follow bi-monthly update but for Apple whose OS is pretty much stable. Nothing is like a monkey who is just mimicking. Taking inspiration is a good thing but don’t be a monkey.

                    People is comparing Nothing with Apple, which is somehow good.

                    Apple has almost 17 years of experience of developing OS and Nothing is just 2 years. and for this 2 years they are doing pretty good.

                    10 days later

                    I don’t know why i feel like nothing is just trying to give unnecessary updates for NP2 they are just bringing the most unused feature whatever nothing is now well established brand in India so we need the gallery, Dialer, File manager better camera updates, Stability in network,

                    Merged 1 post from Update Issues and feature delay.

                    I cant hear it anymore. Most customers from india are constantly whining after every update. Let the devs do their thing. If you expect a mostly bugless software change to Samsung.

                    Nothing is getting better, but it needs some time.

                    Just my 2 cents….

                      muhkuhaushonolulu If Indians are spending hard-earned money on a premium device, then premium services must be provided. This is not happening with anything in India. Neither with the product update nor with the after-sale services. Indians believe in durability and longevity rather than use-and-throw policies like a few European countries. And every update brought uncanny bugs instead of core features like stability, basic applications, and overall improvements. I would like to say that come out of a zone of Europe’s problems is the world’s problem. It’s not the case anymore. We’re talking, not whining.