What a banger!
From announcing Nothing in January to launching our first product in July, we’ve come a long way. And we couldn’t have done it without all of you.
The launch of ear (1) has exceeded all of our expectations. We’re beyond humbled by your support and excited for more of you to experience our earbuds soon.
Today, we’re thrilled to announce that the first weekly restock of ear (1) for Europe, North America and Australia will be on nothing.tech on Tuesday 14 September at 11 a.m. BST (EU & UK), 12 p.m. EST (USA & Canada) and 8 p.m. AEST (Australia).
Following this date, we’ll also add fresh stock to our website every Tuesday at the above times, so there’ll be regular chances to purchase. Our shipping time will also be shortened to approximately 1 week, so we can get your order to you as quickly as possible.
Head over to nothing.tech on 14 September to get yours.
Those who live outside these countries will be able to purchase ear (1) with our local partners soon.
- (Edited)
Have you recently received your brand-new ear (1)? Then you must download the ear (1) iOS/Android app today to unlock everything your earbuds can do! Keep it updated so you never miss out on new features and improvements.
We’ve recently released V.1.06 of the app, which gives you access to new firmware updates that make ear (1) even better.
Call connectivity has been boosted to make meetings a breeze. We’ve also strengthened ear (1)’s connectivity and sound quality in busy environments with lots of Bluetooth interference. That way, your listening experience stays rich and consistent, wherever you are.
Here are even more improvements:
We’ve improved in-ear detection — ear (1) will now play a noise when you put just one earbud in your ear.
Battery display is more precise so you’ll never be caught off-guard.
The ‘Find My Earbud’ function in the app will now only prompt the misplaced earbud to play a sound out loud. The earbud that’s in your ear will stay silent to make it easier to hear and find the one that’s lost.
To keep things simple, ear (1)’s Bluetooth display name is now, you guessed it, ‘Nothing ear (1)’.
We’ve fixed other minor bugs to keep ear (1) performing at its best.
To enjoy all of ear (1)’s new updates, open the app, tap on the top right-hand corner menu and select firmware update.
RUTHVIK please reach out to our customer support team via the website, they’ll be able to assist providing any documents you might be requested.
vikas same as with Ruthvik, it’s best to reach out to customer support to check the status with them.
russbuss nice!
harsh you can reject the parcel when it arrives to your doorstep and we’ll refund you fully.
Surya_8055 that is correct, the parcels have been dispatched with duties paid from origin, you guys shouldn’t have to pay anything extra once it arrives.
Could you forward me the communications sent to customer support to david@nothing.tech?
We’ve found the issue and should be resolved. Could you try again to see if it works now for you? Thanks!
- (Edited)
tdm we are building up the system to be able to reply to support enquirires on social media, this should be deployed in August.
From what I can see you sent a message to our Customer Support team yesterday at 18:49h (UK time) and you received a response at 19:58h (UK time). Did you try contacting us via another channel/e-mail address?
vikas hi Vikas, thanks for reporting this, we are looking into this.
RUTHVIK did you try messaging the Customer Service team to cancel the order? They can do it for you.
Thank you for investing in… Nothing
- (Edited)
Welcome to the Nothing Community!
We’re glad to have you with us, and excited for you to get to know us, and for us to get to know you too. With that in mind, we’d like you to share a little about yourself with the wider Nothing family.
You can say hello in any way you like (although please do give the Community Guidelines a read first if you haven’t already) but if you’re stuck for inspiration, here are some starting points to help kick things off…
Whereabouts in the world are you? We have a truly global team and global community to boot. We’d love to hear a bit about where you’re based.
Let us know why you’re interested in Nothing! We’d love to know what your hopes are for this company and this community.
Name a piece of technology that dropped your jaw. It could be the Walkman that got you into music, or the first phone you ever owned. What was the first piece of tech that surprised and delighted you?
What’s your favourite movie quote, or lyric from a song? Nothing like a bit of cultural appreciation to get to know someone.
Post a picture of your spirit gadget. It’s like a spirit animal, but with batteries.
These are just a few ideas, feel free to introduce yourselves however you like, though we would ask that you refrain from posting personal information such as your date of birth, contact info, or any other personally identifying information.
We’re looking forward to getting to know you all!
– The Nothing Team
- (Edited)
Welcome to the Nothing Community!
Whether you’re after official announcements, you have questions or feedback, or you just want to kick back and shoot the breeze with some fellow enthusiasts, Nothing fans, and members of the team, this is the place!
We want this to be an inclusive space for positive community development and discussion around Nothing, design, technology, and any other related topics. With that in mind, it’s important to maintain an inviting and hospitable environment for everyone, to keep the conversations here relevant, and ensure the forum is manageable for the team. To that end, please review the rules and guidelines below.
Thank you for being part of Nothing!
Code of Conduct - Members should post in a manner that is respectful, decent, and civil. If you disagree with someone’s comment, please do so in a polite manner.
Relevant content - Members are asked to publish and respond to threads focusing on relevant areas of discussion. Conversations that refer to inappropriate or irrelevant topics will be edited or closed by the community team or our moderators.
Writing guidelines - Please ensure that new threads have appropriately relevant and descriptive subject lines to allow for clear understanding for fellow members. While we are proud to have team members from many different countries and cultures, who speak many different languages, we’re keeping the Nothing forum in English for now. As such, members are politely asked to only post in English, and please note that the community team and moderators will be allowed to edit or remove threads that do not follow language rules.
Make use of the search function - We would ask that new joiners please make use of the search function before starting a new discussion. Other members may have already shared information or an opinion on the specific subject, and addressed the question you are about to ask.
Editing threads - The Nothing community team and its moderators reserve the right to edit, close or delete any thread at any time in case the content within breaks any of the guidelines.
We also ask that you follow our community rules:
- Be respectful. Disagreements are fine, toxicity is not.
- Racism, discrimination, bullying, harassment, hate speech, sexism, homophobia or adult/NSFW content in any form will not be tolerated. This also counts for avatars and usernames.
- No profanity, this includes imagery and memes.
- Do not spam or write in CAPS. There is no need to shout, we are all ears.
- Do not share promotional links, referral links or links to update files/guides, APKs or illegal websites/apps.
- Avoid tagging, messaging or replying to staff or moderators repeatedly and/or unnecessarily. If there is a nothing.community related issue that you believe needs our urgent attention, please flag the relevant messages using the flag tool.
- Do not impersonate other users, including the copying of profile pictures and usernames, or try and scam other members.
- Avoid discussing politics (this includes political profile pictures, username and memes).
- We are not accepting applications for moderators. If we would like you to be a moderator, we will contact you.
- Do not misuse our flagging function. This should only be used when you believe a post violates our community guidelines.
- Do not ask staff, moderators or (insiders) for leaks or information about unreleased products – we will not reveal anything until the time is right.
- Do not ask us to send you free gifts or products. This forum is a place for discussion.
- Our community platform is not a marketplace. Do not use it to buy, sell, or trade anything, including our products and discount codes, or ask for donations.
- Please be original when posting content. Wholly AI-generated posts (images and/or text) are not allowed. Give context or share a disclaimer when featuring AI-generated media in a thread.
- Those sharing apps they have developed must make their work open source and have them on platforms such as GitHub to promote transparency and collaboration. In addition, If you are sharing a download link, a link to a VirusTotal scan must be included in your post - if the download is an APK, a link to a Koodous scan must be included too.
All decisions by staff or moderators are final. They reserve the right to use their discretion regardless of any rules.
In short, we expect members of this community to conduct themselves with civility, respect and understanding. Not adhering to the guidelines above may result in temporary or permanent suspension from the Nothing Community, or further action if required.
We want to work together to create a community where we can share frequent communication, present unique opportunities, bring you closer to the team, and make your voices heard.
Have fun, and welcome to the community!
– The Nothing Team
- (Edited)
Welcome to the Nothing Community!
Community members are encouraged to connect with one another and the team here at Nothing to discuss everything from products to design philosophies, the future of technology, and everything in between!
The community is split into several discussion board categories, and to help you get started, here’s a little overview of what to expect in each of them:
Nothing Community Guide: As you might expect from the name, this category contains all of the information you need to get started here in the Nothing community. Be sure to check out the Community Guidelines and the FAQ before you dive further in.
Newsroom: This is where you’ll find updates direct from the team on the company, our products, and information specific to this private forum. You’ll also find a welcome note from Carl, our co-founder and CEO.
The above categories are where you’ll find posts from Team members only. Underneath these are a number of categories open to the community – discussion boards where you can post messages, start threads and respond to other users. If you’re looking for a good place to start, head over to the welcome thread and introduce yourself. We’ve also got dedicated boards for the following:
Nothing Phone Series: This is a space for talking about our smartphone products. As we release more products, we’ll create further subcategories. You can see there’s already a few sub-category tags for Nothing OS, Phone (1) and Phone (2), use these to keep your posts organised.
Nothing Ear Series: Similar to above, this is the space to talk about our audio products, including Nothing X. Again, try to use the correct tags where possible.
Community Help: Have questions about the community? Want to ask your fellow community members about an issue with your device? Drop a message here.
Everything Else: This board is for everything else, including chat about technology and design, but also to share any community feedback and your ideas on what Nothing should work on next.
Please utilise the correct discussion boards for your threads where possible, it just helps to keep things tidy.
Bonus tips!
To see all of the latest discussions in one space click the globe icon labelled All.
The Community also has a Private Discussion feature, which can be accessed via the envelope icon. Additionally, you can start a private conversation directly from a fellow members profile
Be sure to check and configure your profile Settings - particularly your notification preferences!
You’re now ready to start joining conversations and starting your own threads!
- The Nothing Team
- (Edited)
Here are a handful of frequently asked questions about the Nothing Community. We’ll be refining and adding to this as time goes on.
Who can use the Nothing Community?
Whilst the community began small and intimate, it is now open to all. That said, you must be logged in for the best experience and to be able to reply and interact with posts.
What can I post in the Community?
We encourage community members to post about topics relevant to Nothing. For anything a little off-topic, try our Everything Else thread. You can find more information about the discussion boards in the Getting Started thread. Please also make sure that you have read through our Community Guidelines & Code of Conduct.
What do I do if I think a post breaches the Community Guidelines or Code of Conduct?
Any user can report a post using the “Flag” action. You will then be able to select or specify a reason for the flag.
Why has my post disappeared?
Your post may have been reported for breaching the Community Guidelines or Code of Conduct and has been removed by a moderator or administrator.