This is the first time I’ve used the feedback page. I’ve had my Ear(1)’s for about 6 months now. I love them they take me out of the world I’m in and off to somewhere most of the time better!
I do however thing the design of the ear plug could be better the oval makes them fall out of far too often. I now use a Beats ear plug on the end of my Ear(1) as I feel it doesn’t fall out as much.
My app is also very temperamental when it comes to Noise Cancelling. I will click off but that will only turn it on or make noise cancelling light. It didn’t happen for the first 3 months but since December I’ve not been able to use noise cancelling selection features on the app.
Also, with the original ear(1) plugs my left charging port would quite often not charge my left ear because it wasn’t fully on the magnetic prongs. I now always adjust it slightly to make sure it charges.
Love the product just itd be even better with these changes!!! Excited to see what the future has in store.
