I bought the CMF phone 1 on the launch day from Flipkart and in the combo options there was no stand being offered. As I was going through flipkart today, I noticed that anyone who’s buying the phone from today, will get the stand for free.

I feel cheated as the buyers who blindly brought the phone during launch are at loss here.

I read the post on @cmfbynothing’s X handle that every CMF phone 1 buyer will get the chance to buy the official 33w charger for 799rs INR price. This “applies to all CMF phone 1 buyers” mechanism should be applied to the stand as well.

Please sort this out as it ruins the customer delight and satisfaction.

I’m not tagging any mods or the senior team to not get the thread flagged as spam or community rule violation.

I just want to be treated farily.

Can anyone please guide me on how to dispute this the right way, so that everyone gets treated the same and equall

    Mirko_ddd

    It just feels wrong, the people who bought the phone on day 1 are the ones who put their faith in a new product before any reviews or real world opinions were shared by regular users. While I am wholeheartedly happy with the phone itself, the accessories offering seems messed up to me. No charger in box and even if one is ready to buy the charger, it is not available at least until 31st of this month. I believe it is only right if the stand is made available for the same price to all the customers.

      Mirko_ddd

      Maybe that would be reasonable if the phone was a few months’ old, but the phone has literally just been released and it appears the early supporters have been shafted. I know I would be annoyed, to say the least.

      Hope it gets sorted @BeautifulTetris.

      Kastello

      Nice review. Regarding the lack of NFC – can someone who has the CMF Phone 1 check whether then can fit a bank card under the case and still use it contactlessly? That way people with one main bank-account might be able replicate having NFC.

        sean (1) BeautifulTetris

        It’s annoying, I know, but I don’t think you can claim something you didn’t buy because a few days after your purchase “Flipkart” puts up a bundle with an accessory for the same price. It is not commercially viable. It wouldn’t be commercially viable if everyone who made a purchase on day 1 shouted “I want it too”.

          Mirko_ddd

          Mirko_ddd I don’t think you can claim something you didn’t buy because a few days after your purchase “Flipkart” puts up a bundle with an accessory for the same price

          Can you explain what do you mean by same price?

          I guess you are not able to understand what I wrote in my original message. The stand was being sold for 9 Euros since the launch day, now it is being offered for FREE, for the new buyers. Flipkart does NOT decide on what to bundle with the phone or what price a product should be, it is brands who set prices, offers, combos and pretty much everything.

          It would be better if you don’t try to make yourself look like a representative of what the brand considers as commercially viable or not.

            BeautifulTetris

            BeautifulTetris Can you explain what do you mean by same price?

            I mean phone+accessory = same price of the phone.

            BeautifulTetris I guess you are not able to understand what I wrote in my original message

            I do, it is not my main language but I understand english.

            BeautifulTetris It would be better if you don’t try to make yourself look like a representative of what the brand considers as commercially viable or not.

            Mine is a personal thought.

            We are here to talk and discuss, and in my opinion your request makes no sense. You’re free to say otherwise, I’m free to express my thoughts as long as it doesn’t involve an insult, right?

            So if the conditions of sale that you accepted at the time of purchase did not include the inclusion of an accessory, for me your request is out of place.

            If you want to raise a complaint, I advise you (not as a representative of something, but as any user of this forum) to do so in a specific section (perhaps Community Help -> Orders & Shipping?), as it is not relevant to this topic.

              sean (1) “When can you take the shell off?” - we’re not going to be authorized to remove the shell. The reasoning is sound though, our hardware was not the final version. I’m okay with not being able to see it now that I’ve seen the final version, but holding and using the device is less enjoyable. It’s large and creaky and uncomfortable to hold.

                megatomic

                Really?! 😲 They won’t let you take the shell off even though the phone has been launched?

                OK, what you have there is not the final version of the phone, but what difference would it make to anyone if you start carrying around a phone that kinda looks like a CMF Phone 1? There are people out there 3D-printing their own cases for the phone.

                I’m being nosey; are you able to share photos of what the shell looks like, or is no-one allowed to set eyes on it?

                  sean (1) We were directed to not take photos of the device to share on the internet. This is pretty standard for pre-release hardware testing to be fair.

                  But we are post-release now. Oh well. 😊

                    sean (1)

                    There was a leaked image of the phone way before it was announced. It had some sort of thick black case around it, completely hiding the back. I don’t know if that is what they mean by a security shell.

                    Maybe it was intended for the testing team to only report on the camera, software, screen and performance.

                    Mirko_ddd

                    Mirko_ddd I mean phone+accessory = same price of the phone.

                    No, that is not the case clearly. This is why I mentioned that you may have not understood my earlier post. Let me clarify:

                    Launch day price: Phone (6GB/128GB) + Stand = 175 Euros

                    Current offer for new buyers: Phone (same variant) + Stand (Free) = 160 Euros

                    This results in a price difference, as the stand is now included for free. My concern was never about claiming something I didn’t buy, but about equal treatment for early adopters who supported the product at launch. Early buyers are the ones who contributed to the record-breaking sales of 100,000 units in just 3 hours, right?

                    I really appreciate your immense interest in responding to my posts, but I feel some of your replies misinterpreted my concerns and overlooked some obvious things like price difference and the free inclusion of the stand for new buyers so soon after launch.

                    My comment about your personal thoughts where you mentioned ‘commercially viable’ was in response to you making an assumption about the company’s business model - something neither of us can know for certain. It’s okay if any of this doesn’t make sense to you. I find it ironic that you mention conditions of sale when I’m not even asking for free items. I want Nothing, as an emerging brand, to prioritize customer satisfaction and build brand loyalty.

                    My intention is not to turn this into some keyboard war but to highlight a situation that affects people like me who trusted the brand earlier than others have.

                    And you’re right that this review thread may not be the ideal place for this discussion. I have created a separate thread about this issue yesterday, but mods have decided not to approve it as “it is not something for the community to discuss” and asked me to contact support about this.

                    I have already contacted support of both Nothing and CMF, but there is no reply from them over mail or X/Twitter. So I decided to post about it here.

                    Let’s not corrupt this thread by being insensitive or apathetic to each other.

                    I bought the newly launched cmf phone 1 recently, I absolutely love it , the UI , the widgets,the nothing icon pack, the monochrome user experience, it fells like the phone has its own character, I feel it would be a lot better , if this phone had it’s own gallery app instead of google photos, it’s own dailer , messaging and contacts app instead of google dailer, the stock android thing’s good but I feel it eats up the phone’s character that I love so much

                    Merged 1 post from User experience on cmf phone 1 .

                    Hi Community.

                    Last weekend, I set out to test the camera on my CMF Phone 1. I chose to explore Sydney’s CBD on a particularly sunny and clear day, which presented a challenging photography environment. In my professional work, I typically use an iPhone 15 Pro Max or Pixel 8 Pro, depending on client specifications, for commissioned photography. Naturally, I was eager to compare and assess the performance difference with my CMF Phone 1.

                    Instead of delving into technical specifications and discussing aspects like softness or noise, I’ll simply share the images I captured. About half of these were shot in Expert RAW mode, while the remainder used the West profile. Each image received light editing to enhance its quality.

                    Like most Sony sensors, shooting in RAW mode you will want  to slightly over-expose the image. This approach makes it easier to reduce highlights during post-processing and results in less noise in the shadows.

                    These photos were captured at the QVB Building, known for its challenging mix of colour temperatures and high contrast conditions.

                    These two images were taken outside the QVB. The final image was shot through a dirty window overlooking the QVB.

                    With all Sydney CBD trips you must end at the world’s largest Lego Store.

                    I really adore this phone. The Nothing interface is fantastic, and the camera widgets make capturing images quickly an enjoyable experience (please add these widgets to the Nothing Phone 2!). The camera, in most situations, performs comparably to the iPhone. I’ve taken photos that I’ve printed and one is framed on my wall; ultimately, this is what you want from a phone camera – the ability to capture memories.

                    P.S. I loved this phone so much that I bought the Nothing Phone 2 while I was in the city. I can’t wait to test it out!

                    If you have any questions about the images , camera or phone let my know.

                    I hope they make clear case for the cmf phone 1 would be so cool since Nothing kinda made it’s name from the cool back design and lights at first to stand out so you can even make the clear case have lights but not to expensive I hope.

                    For the os I hope they add more customization to the Lock Screen and make it look slick and add presets too.

                    Merged 1 post from Cmf phone 1 case ideas and OS.