Yesterday I finally contacted Tech support (directly from the nothing website), they gave me a few troubleshooting steps (none of them worked for me but I’ll share them here for anyone who might want to try them:
1. There are differences on power consumption when using Nothing earphones in different scenes. The peak of power consumption is during voice calls.
2. It is normal that the percentage difference between the left ear and the right ear is less than 10% when using them both simultaneously.
3. Please upgrade your Nothing X App into the latest version by Google/IOS application store, find Settings and tap Firmware Update in Nothing X App.
4. Press the button on the charging case for 10 seconds to do a factory reset.
I will be getting a replacement via Amazon since my gf bought them there for my bd, but I would expect Nothing to replace them if you bought them from the official website/shop.
Let’s keep pushing for a solution, they might be forced to listen if enough people contact them.
We should also start pushing on influencers like mkbhd to make these issues public, maybe then nothing will react.