adpardha

For this battery issue, there’s no need to contact Nothing’s support through the app; their responses are generated by Artificial Intelligence. The only solution is to contact the seller from whom you purchased it, explaining the problem to them precisely.

In the meantime, do a battery life test with a full charge and by disabling noise control on the app. By doing so, I get a battery life of 6 hours, but the sound quality is worse. It is curious that noise control affects sound quality.

It would be interesting to know the result of your test in response on this forum.

      Related discussions

      I’ve been thoroughly enjoying my Nothing Ear (a) – the sound quality is absolutely top-notch! The clarity, bass, and overall experience have been fantastic. However, I’ve noticed that during continuous calls (around 1.5 to 2 hours), the battery drains quite fast.

      I believe some software optimisation could enhance battery stability, ensuring a more balanced performance. Hoping for a future update to address this!

      Is anyone else experiencing a similar issue? Would love to hear your thoughts!

        Merged 1 post from Nothing Ear (a) – Exceptional Sound, But Battery Drains Quickly on Calls! Anyone Else?.

        shalvaHM welp it’s standard practice among tech firms. technology goes foward and yesterday is history that should be forgotten or at least they act like it is. Even tho Nothing says they are not like this everything (hehe) points that they kinda are

          BobLowmax i tried this method but my right earbud battery life only last half an hour or so. The ‘full charge’ for the right earbud maxes out at 95%, never gets to 100%.

              TimChow With noise control deactivated on the application?

                  TimChow A problem of accumulators it looks, made the warranty play near the seller

                    20 days later

                    Created an account just to report that I’m having the same issue with my Ear 2024. Already tried all of the troubleshooting steps and left side drains twice as fast than right, and it also doesn’t charge past 90-95%.

                    Support has been useless, really disappointed

                    Yesterday I finally contacted Tech support (directly from the nothing website), they gave me a few troubleshooting steps (none of them worked for me but I’ll share them here for anyone who might want to try them:

                    1. There are differences on power consumption when using Nothing earphones in different scenes. The peak of power consumption is during voice calls.
                    2. It is normal that the percentage difference between the left ear and the right ear is less than 10% when using them both simultaneously.
                    3. Please upgrade your Nothing X App into the latest version by Google/IOS application store, find Settings and tap Firmware Update in Nothing X App.
                    4. Press the button on the charging case for 10 seconds to do a factory reset.

                    I will be getting a replacement via Amazon since my gf bought them there for my bd, but I would expect Nothing to replace them if you bought them from the official website/shop.

                    Let’s keep pushing for a solution, they might be forced to listen if enough people contact them.

                    We should also start pushing on influencers like mkbhd to make these issues public, maybe then nothing will react.

                      RiccardoSartori

                      I got the same answer, in fact Nothing uses Zendesk software to generate answers to your questions. You have the impression of communicating with a person, who in fact doesn’t exist, the answers must be generated using Artificial Intelligence !

                        Finally managed to get a replacement under warranty from the retailer (they went back to Nothing). Replacements have arrived with Firmware Version 1.0.1.43 - and is showing an update pending. Will leave them at the older firmware and see how these last.

                        I went directly to Nothing Support first also, and they circled me back around to the retailer. Luckily I was still within the 1 year manufacturer warranty. I do wonder if I was outside of it what they’d do….probably nothing.

                        stuck with mine in unusable state (was a gift, so no receipt)… until Nothing releases a firmware update, who knows when that’ll be. Doesn’t seem to have any way to roll back the firmware either. Pity since these have great fit.

                        4 days later

                        Hey guys, I am getting a new set of ear As again due to the problem on the old ones, should I not update them to avoid the battery glitch or should I update them?

                        Merged 1 post from Nothing ear A update.

                        dudeJr yes same here i was playing codm mobile within 1 game charge is empty!

                          abhigyantrips

                          y’all, after facing this issue for a while i got my nothing ear (a) replaced from the service center on 10th Feb. it’s 20th of April today, mere two months since the replacement, and i’m already facing the same issue with my replaced pair. here’s the breakdown so the company can’t make stupendous excuses:

                          • Noise Cancellation Disabled
                          • Earphone Case Unharmed (remained in my bag all the time, did not drop the earbuds once)
                          • No High Wattage Charging (only charged via a power bank or with a USB cable connected to laptop)
                          • Continuous Usage (didn’t put them back in case which might’ve led to higher difference in battery level)
                          • Firmware Not Updated (rocking the firmware that was installed on unboxing the replacement, before v1.0.1.46)

                          watch Nothing ignore this thread, cower away from a hardware recall, and then talk in their board meetings about how well they understand and respond to their community. can’t wait for @Carl to just show up in another YouTube video with their “focus on building the best hardware possible”.

                          if you’re reading this, this thread is your sign to move away from this brand and their products as soon as you can.

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