Issue with my Nothing Buds Pro 2. Specifically, the left earbud consistently fails to charge beyond 95%, even though the charging case is fully charged at 100%. This issue occurs most of the time, and I am unsure what might be causing it.

I have already tried basic troubleshooting steps like resetting the earbuds and ensuring the charging contacts are clean but the issue persists.

Additionally, when I use both earbuds starting at full charge (100%), the left earbud discharges significantly faster than the right. There is often more than a 15%-20% difference in battery levels between the two buds during use.

Is that normal ? Repair or replacement required?

I have sent the mail to nothing support. I haven’t received any response yet

    I recently began experiencing an issue with the earbuds’ battery performance. The battery drops by 5% every 5 minutes, and the left earbud does not fully charge, stopping at 95%. I have used the earbuds carefully, and there has been no physical or water damage.

    think this firmware issue or defective battery

    I have tried resetting the earbuds, fully draining the battery, and testing them on different devices, but the issue persists. The earbuds hold playback for less than 2 hours at 40% volume, which is far below the expected performance.

      KAJITHARAN_KJ_ Do your left ear bud discharges battery significantly faster than right one? I have been experiencing this from the day of purchase I thought it might be fixed in upcoming updates.

      I’m confused, is it because of hardware issues or could be fixed in upcoming updates.

      I bought it at 4.3K, the same are being sold at 3K during sales.

        SubrahmanyaHegde Hey mate,

        One draining faster the other is normal. When earbuds use a master-slave connection, one earbud (the master) is responsible for handling the primary tasks, such as connecting to the device and transmitting audio signals to the other earbud (the slave). This extra workload causes the master earbud to consume more battery, leading to faster drain compared to the slave earbud, which primarily receives audio signals.

        To your point regarding them not charging to 100%. I’d suggest logging a support case. Go to your Nothing X app, click the menu button and click support, then provide all the context you have including any troubleshooting steps you’ve taken.

          hrry Hey, Thanks for the reply. Previous to these Nothing buds, I have used Samsung buds for more than 3 years, I have never noticed any of these issues.

          I contacted the support, they told to me to visit the service centre.

            SubrahmanyaHegde yeah but I can’t find why it’s happening it’s a software bug or battery problem because before I get 5 to 6( 50% volume )hours payback sadly srilanka don’t have nothing services centre

            I started experiencing it from the first week, sometimes even after they’ve been in the case one of the buds would be really low whole the other is full. The most annoying is when one Bud just doesn’t connect or come, and it takes about 20 tries to get it to work, sometimes it’s the left bud and sometimes the right.

              my buds anc on 50% volume Dirac mode and spacial audio on 15 listening a song after battery left 90 and right 95 it’s OK or it’s abnormal

                KelvinEdimeh As you said, you are also experiencing the same issue, did you take this to service centre?

                I’m planning to visit centre, if it’s a common problem with all the buds pro 2, then there is no point in taking this to service centre.

                  SubrahmanyaHegde I’m a Nigerian in Nigeria, no service centres here, same reason I haven’t been able to fix my Oneplus 9 screen

                  a month later

                  SubrahmanyaHegde mine stops at 90% and also discharges quicker than th right bud. This issue has persisted even after getting it replaced under warranty (replacement of entire set: case and both buds).

                  I’d assume it’s just a flaw in the product and not just an individual piece