Issue with UPI payment-Nothing Phone(2)

SridharR · 2023-11-05T06:40:05+00:00

I am having issue with UPI payment, after scanning qr payment not moving forward for to enter PIN, same for all other UPI App Phonepe, Gpay, Amazon pay. Aft...

prasadprince35

There is a bug that payment apps not working and we need to restart the phone sometimes it’s may be a serious issue because of the urgency pls do anything with the new update

DileepM

SridharR

There is nothing mentioned in the community guidelines like we shouldn’t tag

Only they have mentioned is don’t tag unnecessary

They are thinking this issue is unnecessary something like that

I don’t understand whats wrong in tagging

Instead of giving us strike warnings

These people should have addressed about this issue that we will escalate this or something like that

Iam really disappointed by this kind of behaviour from nothing staff

Derren

DileepM The warning does not imply that your issue is unecessary, but tagging the mod/team is. Any issues need to be communicated and reported in the correct manner. If your issue is urgent it is likely that the relevant people have already seen it. Our guidelines also state that if something is urgent you should flag the post.

In future please use this method along with other means such as contacting the support team or reporting your issue via Settings > System > Feedback

DileepM

Thanks for the response

I have already raised the issue through the feedback tool and the response I got is take the phone to the nearest service centre

I don’t understand what the service center people can do about a software bug

I have seen number of users are facing the same issue

So in order to highlight the issue I have tagged Carl

I don’t know how the UPI network is outside the India in India we can’t even buy the groceries without the UPI this is serious issue that needs fixing asap

Getting logged out and banking apps not working questions the level of security the device is having

If this issue continue people like us will regret buying this device I have seen number of software issues with different brands but for the 1st time iam seeing UPI banking apps related issue

If we are not allowed to tag Carl or any one in the community at higher level there is not point in having community otherwise we can discuss about the issues in some other social media platforms where atleast we don’t receive warnings for giving the feedback and highlighting the issues

MANEESHKUMARYADAV

I am facing the same issue. After restart it worked but may be issue arise again.

RavindraGuntaka

I am also facing the issue with UPI apps.. And the issue is not limited to the UPI based payment apps. Stock investment apps like Sharekhan, Kotak Neo are not opening all in sudden after a week of installation, and the crude way to make them work is to uninstall & reinstall (force stop, cache clear, etc doesn’t work). When the issue occurs, Zerodha abruptly logs off multiple times in a day. It’s really frustrating to face these kind of blockers on day to day usage popular apps on a flagship smartphone. The positive word of mouth is essential for upcoming brands. After all the smart and hard effort, Nothing could create an impact and hope these blocking issues will be fixed on mission mode at rapid pace to unblock all your users.

SamratGuha

RavindraGuntaka bought the device few days ago I am facing the same issue, and even the intune office app is giving one message like Authorization issue. After restarting it works fine again but if this is the scenario then in the future we will have to think twice before investing

PankajSharma_rc2xtHnT1e

Same issue……i phase last 20 days

PankajSharma_rc2xtHnT1e

SridharR

Bro same issue…..

VasudevanVenkataraman

Facing the same issue. Only solution seems to be restarting the phone.

MananNegi

SridharR Facing the same issue. Even mailed the Nothing team about this. No solution yet.

SridharR

MananNegi I too mailed they suggested go to service centre they will do only flash not sure that will fix this issue.

DileepM

SridharR

Got the same response for me too

I think there would be no use taking it to the service center since it’s a software bug which can only be fixed through an update

AbhisarChoudhary

Got an issue with paytm login also
Need to add rupay card for UPI but it was not asking for otp which i am receiving
I thought logging out and logging it again will help but now even i am not able to login
Firstly i thought it is an issue of application and fought with paytm care but it is working in my other phone without any issue
Restarting the phone didn’t help in my case

AbhisarChoudhary

Hi @adbo can you please explain about your warning strike ?
Are you guys serious about something ?
Please read your community rule 5th which says avoid tagging and use flags. That’s why i have flagged my post.
Maybe this UPI issue doesn’t matter to you guys but it matter to us(consumers).
What’s the point to spend our hard earned money to these type of devices/companies while you guys are busy in striking/warning to community users instead of rectifying a simple and important bug ?

adbo

AbhisarChoudhary Rule 5 has been amended to make it clearer what type of things should be flagged. Issues relating to products and software should not be flagged. As always, OS feedback should be submitted in Settings > System > Feedback. If you’ve got an issue you’d like to discuss with Nothing, you should contact Support.

AdwaitKane

I am too facing the issue since 15th Nov. It’s so annoying to note that it occurs across all the UPI apps.

Community users above have contacted support, and so the issue has been received by ‘Nothing’ team as well - it still persists on 16th day of 1st thread…

KushalKhaire

AdwaitKane

SridharR in settings, system, there’s an option to give feedback, let’s try to write the issue there

KushalKhaire

SridharR ye

SridharR yes facing the same issue multiple times, have to restart the phone every time this happens. There’s no reliability

SudhagarRavichandran

@Derren what guidelines you people are referring. After buying a phone that does not even fulfill the basic things and to discuss about the same in community forum, do we need to go to college a nd get a degree in nothing guidelines to flag an issue. There are multiple bugs i am facing on my day to day activities which makes me irritated like a hell. Along with upi app issue we are unable to zoom the camera to read the QR code from a distance. Microsoft teams audio issue is there where the other party shares the screen, mx player automatically shuts down after 10 mins of playtime. Let’s not bring the camera into discussion the pics are clumsy. We tried reaching the customer support they ask us to visit service centre. Like you have an exclusive service all over India. OnePlus success is their customer support during initial days. If it’s not for green line i would have bought OnePlus again. You guys are no less than the gree line. Two days once I am regretting why I even considered buying this phone. If @Carl doesn’t want to get tagged what it is there for him staying in this forum. Take up the critics as a step to move forward and not try to bring them down with your guidelines. I don’t know where that guidelines is and I will never read it. Your phone makes our day to day life a bit difficult. Understand the urgency of this issue. Don’t try to bring our voices down.

SridharR

SudhagarRavichandran I too got strike when tagging Carl, I am facing this issue from first week itself.

Really bad experience with Nothing, I have purchased nothing because of stable software and support now what is point they unable to fix major bug for Indian consumers.

Those people not understanding our problems UPI application is basic essentials need for payment and money transfer.

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