Still not received the os update for nothing phone 2

Thanks for contacting Nothing Support. We hope you’ve been well.

We are sorry to know that your Phone (2) doesn’t receive our latest Android 14 software version. We understand how frustrating it can be when something goes wrong with your device, and we strive to help you resolve this issue at the earliest as smoothly and stress-free as possible.

Before proceeding further may I know the below details.

Product IMEI 1 number:-

Product color :-

Software Version :-

Kindly try these troubleshooting steps to resolve the issue.

If your Phone2 cannot detect the 2.5.1 OTA update or the update fails, you can try the following steps:

1. Check your internet connection: Make sure your phone is connected to a stable and reliable Wi-Fi network. A poor or unstable internet connection can cause issues with downloading updates.

2. Restart your phone: Sometimes, a simple restart can fix temporary software glitches. Restart your Phone2 and check if it can detect the OTA update afterward.

3. Updates manually: If your phone fails to detect the OTA update automatically, you can try for updates manually. Before manually updating, make sure to backup your data first.

Below are the steps you can follow for updates manually:

1. Download the latest software update package.

2. Create a folder named "ā€œotaā€" in your device’s internal storage directory.

3. Copy the package to the "ā€œotaā€"folder.

4. Go to your phone’s dial screen and enter the following code: *#*#682#*#*

5. The local update tool will now open. In the drop-down list that appears, select the upgrade package you just copied.

* The drop-down list will display all files in the "ā€œotaā€ā€œ folder - you can update the list by tapping the ā€ā€œRELOADā€"button.

* If the upgrade package does not appear in the drop-down list, tap the "ā€œBrowseā€ā€œ button to select the ā€ā€œotaā€"folder and then select the upgrade package.

* Please make sure you have prepared the correct upgrade package for your device. If the upgrade package is wrong, it will show an error prompt "ā€œVerify metadata file statusā€".

6. Tap the "ā€œDirectly apply OTA from selectionā€" button to start updating.

* Please do not remove the app from the background during the update as this may cause issues with the updating process. It is recommended that you keep the local update tool until the process is completed. This will help ensure a smooth and successful update process.

7. Reboot your device

After the upgrade process is complete, a pop-up will appear asking if you would like to reboot your device. We strongly recommend selecting "ā€œConfirmā€""" here, as upgrades require a reboot to enter the new version.

8. Upgrade successfully.

Note:Please find attached video demonstration for your reference:

Please let us know if this will helps. You may reach us anytime if the troubleshooting steps provided didn’t solve the issue.

    Waiting is everyone’s fate, accept it.

    • [deleted]

    kaushal_desai I followed the Nothing Support suggestion

    I’m waiting for nothing os 2.5.1 my nothing phone 2

    byzGLG

    Thanks for this, works a treat. Now in 2.5.1 within 10 mins. it’s been hard work following this thread for the last week. Only about 20 or 30 posts are useful, the rest are just like spoilt kids whining at their parents for a new toy. I suggest anyone who can’t wait until it shows up in your phone via OTA update (you really don’t need to check every 5 mins- you are wasting your life) to use this process. I’d highly doubt there will be further OTAs until the new year, it’s just not good practice to be rolling out such things at this time of year, especially with limited resource in people and prob infrastructure.

    At the end of the day you won’t see much difference it’s not going to transform your phone.

    All the best

    BIG DAVE

    kaushal_desai

    I don’t think this ā€˜byzGLG’ is a legit Nothing Customer Care/Executive, coz all the pointers are right there! This guy joined just 5 days ago, doesn’t have any official tag, and you can see his/her previous comments which look kinda skeptical.

    This resembles a lot to a phising email 😬

    And coming to the point, I think update will be here very soon. Things are being ironed out. Even though they could have handled it better, but I still believe and trust in Nothing! šŸ¤ž

      Daniel hats off to software team, good job done 🫔. But the nothing team must hurry up and release stable update soon, as it is announced. Only thing remaining is update, it’s been more than a week now. This is out of concern, not negative remarks.

      Derren tired of waiting for update, please release stable update soon. It’s a request to you team.

        byzGLG Sorry buddy, my bad! šŸ™

        By the contents of your posts above, many people (like me) are assuming you are one of the Nothing Admin. Apologies

        And thanks for sharing the info! šŸ™‚

        AKSHAY can we just discuss new things instead of waiting for update I’m kinda bored now, like new ideas , At the day of announcement I was excited but got bored due to delay but this reminds me of OnePlus community back in 2018 šŸ˜‚ how people use to give new design and new feature ideas in oxygen OS. I know it’s late but still if you see your phone is working great on 2.0.4 it’s just a update forget about it have some time with family it’s Christmas coming.