Android Auto with Phone (2a) [SOLVED]

jonaa · 2024-03-16T11:53:44+00:00

I’ve got myself a new nothing phone 2a and everything works perfect except Android Auto. With my old Samsung Galaxy S10 it worked just fine, but since I swit...

pavlus

Hi!

Nothing 2a with nothing OS 2.5.4, all apps updated including android auto/google aps.

Issue with making calls when phone is connected and paired to car audio (Skoda 2021).

How to reproduce?

Easy - connect to your car via bluetooth only or Android Auto and make a call.

What is expected?

Two way communication via car microphone and car speakers 🙂

What is the real outcome?

One way communication only. You can hear but nobody can hear you.

Seems like the microphone can not connect to a car bluetooth.

In addition you cant control the call on the phone only on ther car display - that is wired! So you can not choose the source of your voice (f.e BT/loduspeaker/speaker on the phone).

Additional information

phone connects and pairs very well
contacts and messeges get transfered immediately
in BT connection settings all is checked (media, HD calls etc)
android auto works also perfectly and media are working (spotify and others)
connection via USB/wireless is the same outcome, no changes

Troubleshooting ive made so far:

changed the phone BT name to eliminate special characters issue
changed car BT name as above
clear all wifi and BT data in the phone
forgetting BT connection and rebooting the phone and car audio several times
switching car audio to factory settings
disabling any voice over internet connection or VOLTE settings for my mobile network
disabling android auto and connecting only via BT
removing all other phones in the car memory

I have tested 2 additional phones in my car (Xiaomi Redmi not 8 pro and iPhone 12) and they are working great! And no options are available to be found in the car BT to be adjusted so in my opinion - I already made everything I could BUT I didnt tested on the other car yet.

What is different from other phones, that when im connected to the car and starting a call - I cant see call app on the phone, there is only a microphone green icon - my experience is that the call app should be visible on the phone as well as on the car display - but maybe it has been changed.

Anyone had such an issue with 2a?

Please let me know!

Thanks!

Kastello

pavlus Hey,

besides asking here, you might should contact the nothing team directly via Settings, select System, and then choose Feedback.

This is the best way to ensure that your comments and observations are directly relayed to the appropriate teams!

Rhiz3K

eyan

pavlus

Exact same issue for me!!! Škoda Octavia IV 2024.

btw my feedback ID: 498781

Also have you migrated from Android via transfer phone utility? My was Samsung Galaxy A52s

ONLY when mic is working is different app than the phone calls e.g. WhatsApp/Signal

Maximatose

I encounter similar issue there with enter call

freshj1ve

s0ner yeah, worth a shot (if available).. but, if other devices work on the same unit then shouldn’t have to in theory.

O_uzcanG_l_en yeah, I agree.. should just work “out of the box”. Not sure how to get a technician to respond to this thread, but would be nice.

Praneel Kabra, RaviChandraVarmaVallabhuni & Maximatose submit Feedback on your issue if you haven’t already.

charlie_cook

I’ve just got a Skoda Octavia hybrid and a new nothing 2a. Android Auto connects and I can use the app but when a call comes in or I call someone they can’t hear me. Checked all permissions and settings. No luck at all.

Ond_ejKoubek

charlie_cook same issue 🥲

pavlus

charlie_cook

Hi to you and other which has the same problem. I described it in this topic:

https://nothing.community/d/7313-nothing-2a-issue-with-transferring-voice-over-bt/2

And also send logs and screen recording to Nothing team. Whoever has the same issue, please follow below guide and send feedback via phone. There is something going on with that issue, so the team has to get other data from your phones to hopefully find a root cause and fix it.

*

Dial *#*#569#*#*>>Bluetooth

*

Turn on “Screenshot” & “Record screen” &“Bug report”

*

Select “NOT REBOOT”

*

Turn off & on the Bluetooth once

*

Reproduce the issue (keep the log kit running in the background)

*

When the issue appears, please help save a screenshot (press the Volume- & Power buttons)

*

Dial *#*#569#*#* to go back to the log kit (or tap the one in the notification bar) and tap “Stop capture" and wait for “Log saved”

*

Tap “OK” when the log is generated

*

Turn back to the “Log tool” interface and tap the top right corner>>Log list>>long-press the log file we need>>copy>>ok

10**.** Open File Manager and find it under internal storage>>NtShareLog>>Choose the log just captured

*

Upload the log file on Google Drive and share the link.
PS: Please set the “General access” to “Anyone with the link”

OR

*

Dial *#*#569#*#*>>Charging

*

Turn on “Screenshot” & “Record screen”

*

Select “NOT REBOOT”

*

Reproduce the issue (keep the log kit running in the background)

*

When the issue appears, please help save a screenshot (press the Volume- & Power buttons)

*

Dial *#*#569#*#* to go back to the log kit (or tap the one in the notification bar) and tap “Stop capture" and wait for “Log saved”

*

Tap “OK” when the log is generated

*

Turn back to the “Log tool” interface and tap the top right corner>>Log list>>long-press the log file we need>>copy>>ok

9**.** Open File Manager and find it under internal storage>>NtShareLog>>Choose the log just captured

*

Upload the log file on Google Drive and share the link.

PS: Please set the “General access” to “Anyone with the link”

RaviChandraVarmaVallabhuni

freshj1ve Yes, Freshj1ve I have submitted feedback to Nothing Team through feedback option from settings.

pavlus

Kastello

Thanks for hint. I have sent feedback.

SanjayKumar_l6Iu5lEYrH

Same issue with nothing 2a with my Ciaz Alpha Maruti 2017 car , Android auto screen initially comes as blank. Then after 10-15 minutes maps screen comes, but then touch not responding. Voice seems working fine. Screen map few minutes works , then freeze. Then not working..Very much frustrating.

freshj1ve

SanjayKumar_l6Iu5lEYrH indeed, log feedback if you can. 😉

IvicaBezmalinovic

SanjayKumar_l6Iu5lEYrH I hawe te same problem on Peugeot 5008

SanjayKumar_l6Iu5lEYrH

done

freshj1ve

Ond_ejKoubek send them feedback (if you haven’t done so already). 🙂

Ond_ejKoubek

freshj1ve already did 😉

By the way i have new findings… looks like this issue is on all Volkswagen group cars. And it doesnt matter if its connected by wire or wireless

diol155

Another one here with the same problem, with cable and wireless.
Peugeot 2008.
Complaint, let’s see if they say something

O_uzcanG_l_en

diol155 I have an update with my situation, apparently Peugot Touch Screen does not support Android 12 and “above” which is so stupid they do not support latest phones also they do not support iPhone 15 at the moment, whoever is encountering this issue with their 2017 and later Peugeots, “ They do not support Android 13,14 and iPhone 15”. I am in a mail chain with support and suggested using older protocols/instructions for phone when it connects to the Peugot cars. Hope they can do whatever Peugeot can not. Please check your car systems compatiblity with latest models or operating systems. I can understand Android 14 not being supported at the moment but 13? It is almost 2 years old now. So frustrating i also like to thank the Nothing support team for trying their best.

addaedans

I just saw this thread and wanted to give my feedback that may help. We just bought a 2019 Renault Mégane and the Android Auto works fine, it had some issue the first tume that it did not appear on screen for some reason but after it started working i had no problem. I did not try the call yet because my wife use it most of the time, but will check it out as well and report if something doesn’t work.

freshj1ve

addaedans thanks, but before this thread starts getting a bit off track the main issue we are discussing/trying to resolve here here is that the phone connects OK to Android Auto but when you go into it it doesn’t respond to touches, freezes and UI elements missing.

Calls not working maybe another issue all together (but could be related) as most of us having the main issue wouldn’t even be able to get that far.

Main thing is if you’re having issues just provide the feedback, logs to Nothing to resolve.

Cheers!

Ond_ejKoubek

freshj1ve Ive created a separate thread about the calling issue but it got merged with this one.

Currently im in the part od sending logs to the support. If the issue gets resolved i will let you know.

freshj1ve

Ond_ejKoubek oh nice, thank you and yeah fingers crossed. 🤞🏼

adamcannon2

O_uzcanG_l_en

Thanks for the update there. Hmm odd as my wife is using Android Auto on the Nothing Phone 1 quite happily with our Peugeot 2008e infotainment system from 21. I’ve just checked her Android version and it’s also Android 14 so hopefully there’s a fix in there somewhere. They may claim to not officially support it (which to be honest is a rather dumb decision from Peugeot) but it most definitely does work, or at least can be made to work with a little software engineering.

diol155

They have already answered me saying that the vehicle is at fault and that I should contact the dealership.
I don’t understand, if Android Auto has worked with all the phones I’ve had.
I have installed the my peugeot application on my mobile and it tells me that I have a screen update, then later I will update it to see if it solves it, but I don’t think that is the reason.

O_uzcanG_l_en

diol155 No it does not i have updated it, as stated in Peugots website they do not support Android 12 and above operating system.

freshj1ve

diol155 if I’m understanding this correctly then yeah.. if other Android devices (with the same Android version) are currently working on the same car/display then all roads (pun intended) lead to Nothing Phone 2a issue.

O_uzcanG_l_en even Google themselves mention they support Android Auto on Android version 8.0 and above (source). You would think the car manufacturer (Peugeot in this case) would follow suite as the phone is doing all the work anyways, you’re just connecting it to the screen. So yeah that’s pretty poor/sucks. 🙁

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