I understand the frustrations in not having feature parity across all Nothing devices.

P2a has status bar options, ability to hide control centre from lock screen and to hide the nav bar.

P1 has all of the above, except hiding the nav bar.

P2, has none of the above.

However, the camera complaints aren’t an issue for me. The P2 takes great snaps and the recent update to the “TrueLens Engine” shows Nothings commitments to making strides in this area.

Finally, there has always been a bi-monthly update schedule, so with this in mind, we should be receiving an OTA update some point this month.

Phone (2) and Phone (1) are still supported and haven’t been forgotten. The commitment to 3 years of software updates has been upheld thus far and I have no doubt that they won’t fulfill this.

As always, keep reporting via Settings > System > Feedback as this is the best way to let the team know of any issues/improvements they can fix/make.

    Related discussions
    Merged 10 posts from Nothing phone 2 in danger.

    Ealesy101 The feedback has been provided numerous times, but the Nothing team seems to be completely ignoring it. The company continues to act as if European problems are global issues, demonstrating a complete disregard for the Indian market.

        thalapathy I wouldn’t imagine the company are ignoring the issues. But they might be fixes that require a bit more time and attention?

        Also, I don’t agree with your comment of them disregarding the Indian market at all. The Phone (2a) launch showcases that the Indian market is a key demographic for Nothing.

            Ealesy101 It seems like Nothing is just focused on launching and selling phones, rather than providing ongoing support. If they truly cared about their customers, they would be actively fixing the issues reported across their phone lineup. The 2a specifically seems to have a lot of problems, including battery drain, overheating, and a cheap plastic build. These are major concerns that shouldn’t be ignored.

            There are also complaints about the quality of after-sales service and the lack of attention given to customer feedback. It seems like Nothing is merging feedback from different products (CMF and Nothing feedbacks) which isn’t helpful. Many tickets are reportedly being closed without proper resolution, with customers being asked for the same product details repeatedly. This is especially concerning for the NP2, CMF Buds Pro, and Neckband Pro.

                thalapathy - it is a poisoned chalice. The only way for Nothing to stick around and be able to give post purchase support, is to generate revenue by selling new products. So they have to sell new devices, and at least the devices they sell are good value for money and well thought of in terms of design etc.

                Their portfolio of devices have continued to get software updates, throughout their life spans. So the company are still supporting and fixing their devices. I for one, am happy with the continued support they show.

                Bugs shall always be present, new issues shall arise and big issues such as battery drain and overheating may require more investigation and fine tuning.

                One way they could fix the heat and drain issues, is to underclock the entire phone, essentially brick it. But that’s not the desired outcome, so be patient and I am sure improvements shall come.

                    They don’t listen to the consumer, team don’t solve problems of consumer if consumers getting angry then they’ll drop an update which will have maybe 1 or 2 much needed feature from community and degrade the performance of product, basically this is the strategy behind selling a new phone after degrading performance not providing the same features which have in their other products people going to be annoyed and buy a new phone, because of their so called NOS experience which is good and so bad.

                    I don’t know why in the freaking earth this is the only company I have seen so far doing opposite of all others company in the market right now. Usually what all company do is provide all features, good experience and performance to their flagship product ASAP and others will get eventually… the other hand Nothing is doing the opposite they launched a midrange budget phone which has all new features, improving performance and the flagship IMO is actually NP2 degraded performance, battery life is just great(below average), heating issue(not much problem for me), OS is lagging sometime no smooth at all and some features are not provided in this product.. so their you have it now you decide the company or the team is great or not…

                    in my end though I have NP2 and this is the last phone I am buying from this company.. I was always used Motorola before nothing and I’m going back to my good old Motorola

                    https://nothing.community/d/11189-nothing-phone-2-performance-issue the phone was good before android 14 though, i had no complains back then and after the A14 it’s just… nope not good enough

                    Peace —

                    Ealesy101 agree, but there are so many phones on the market with similar configurations that don’t suffer from the same battery drain and heating issues as the NP2. It’s frustrating that the resolution is taking so long. The NP2 isn’t the first product your company has released, and with over $200 million in investment, why is there such a struggle with customer support? At the very least, customer service should acknowledge the issue and listen to customer concerns. Simply closing tickets without explanation is unacceptable. This is a $600 device, not a budget phone, and its performance and features don’t match the price tag.

                    On a different note, I think Nothing Phone is a Motorola phone with a grayish or cream chrome finish.

                        I think Nothing phone 2 is failure of nothing , nothing focus Only on phone 2a. Flagship phone has no update last 53 days.

                        thalapathy - you are referring to the differences of Nothing, a company just over 3 years old to other smartphone companies who have decades worth of experience and portfolios of products.

                        I am sure the fixes will come, but certain environments and use cases shall heat the phone. There is no fix around physics and heat dissipation hardware.

                        Just a side note, Nothing isn’t my company, I am not an employee or associated with it in anyway. Just a Phone (2) user who enjoys the Community aspect of Nothing.

                        I have only had interaction with customer support once. Back when my Ear (1)s seemed to have issues, but they handled this brilliantly. So my opinion of the customer support differs, but I cannot ignore the issues other users have had. So I do sympathise there, improvements need to be made, for sure.

                        Also, I think the Nothing Phone (2) is a beautiful slab of glass in an ever boring market of similar designs.

                        Reigns - last Phone (2) update was released 19th April 2024. So if we haven’t received one by 19th June, then I shall too be asking where the update is.

                            Reigns I think bimonthly means every two months…. so when the last update came on 18th April then the new one will arrive around 18th June I guess :-)

                              We are still on April’s security patch, and I have been locked out of all my employer’s apps because of this, which is unacceptable.

                              I’m not interested in new, flashy features; I just want the security patches released on time!

                              You will never see a large, security-conscious company purchasing your phones with such a lackluster effort.

                              Nothing, it’s time to step up your game!

                              EDIT: Tried to do it thru google play but still on 1 April 2024

                              Settings -> About Phone -> Click on the Android version -> Google Play system update

                              I think nothing software team using 2G network for pushing update for phone 2 😀😀😀😀😀

                              Nothing have worst software management team,no consistency in update.

                                RavishKumar except, apart from one occasion, sticking to their bi-monthly update rule?

                                We are a week away for that elapsing again. I shall hold my patience until then.