Bought in June 2024 my ear (a) it was happiness! But in January I I thought I had a problem with accumulators, the right earphone was emptied in two hours, I see that I am not the only one! Indeed I had an update of the firmware in January, start of trouble. This version 1.0.1.46 is perhaps a problem, as we cannot reinstall the old firmware, we have to wait for the goodwill of Nothing which since January remains silent on the subject. I do not see any other solution than to wait, Nothing is falling in my esteem….

The story continues

I contacted Nothing describing my problem and in response was asked to check:

The application and firmware update

Reset the case

Provide the serial number and invoice of these headphones

In response, I was asked to contact the shop that sold me these earphones, stating that this seller was not part of the official sellers of the brand.

This is a well-known network of shops with 17 stores in France….

So I contacted my seller, he would agree to make the warranty work but before, would like to contact Nothing to know more.

For my part, I had activated the noise reducer (ANC) upon receipt of my headphones in July and the autonomy was about 4h. From January my autonomy has gone to 2 hours. So I had the idea to deactivate this reducer and do an autonomy test and surprise my autonomy has gone to 6 hours ….

January is the implementation of the new firmware version 1.0.1.46. It is possible that the noise reducer has been improved in this new version at the expense of autonomy.

Personally, I now disable this noise reducer and use it only when noisy environments, train, car and urban.

End of story.

Related discussions
5 days later

  • Duch'

    • Post #61

    And here I am back! And my earphones too…

    Sent back to the repair center 2 weeks ago, they are back and functional (for the moment). The repair order states a replacement of the defective earphone (in this case the left one) and, indeed, the one comes back to me with a tip of a different size (so don’t send your tips).

    The software version is still v1.0.1.46, so no firmware downgrade.

    And I’ll finish by specifying that I didn’t pay anything 😅

    5 days later

    i am having the same issue
    i purchased it 6-9 months ago and now my right ear bud charging is completing in less then 30 mins and my left ear bud works perfectly fine what should i do now?

      So this problem is still there?

      Wanted to buy ear (a) with the phone.

      maby have to wait use pods a lot at work🤨

      adpardha

      For this battery issue, there’s no need to contact Nothing’s support through the app; their responses are generated by Artificial Intelligence. The only solution is to contact the seller from whom you purchased it, explaining the problem to them precisely.

      In the meantime, do a battery life test with a full charge and by disabling noise control on the app. By doing so, I get a battery life of 6 hours, but the sound quality is worse. It is curious that noise control affects sound quality.

      It would be interesting to know the result of your test in response on this forum.

          I’ve been thoroughly enjoying my Nothing Ear (a) – the sound quality is absolutely top-notch! The clarity, bass, and overall experience have been fantastic. However, I’ve noticed that during continuous calls (around 1.5 to 2 hours), the battery drains quite fast.

          I believe some software optimisation could enhance battery stability, ensuring a more balanced performance. Hoping for a future update to address this!

          Is anyone else experiencing a similar issue? Would love to hear your thoughts!

            Merged 1 post from Nothing Ear (a) – Exceptional Sound, But Battery Drains Quickly on Calls! Anyone Else?.

            shalvaHM welp it’s standard practice among tech firms. technology goes foward and yesterday is history that should be forgotten or at least they act like it is. Even tho Nothing says they are not like this everything (hehe) points that they kinda are

              BobLowmax i tried this method but my right earbud battery life only last half an hour or so. The ‘full charge’ for the right earbud maxes out at 95%, never gets to 100%.

                  TimChow With noise control deactivated on the application?

                      TimChow A problem of accumulators it looks, made the warranty play near the seller

                        20 days later

                        Created an account just to report that I’m having the same issue with my Ear 2024. Already tried all of the troubleshooting steps and left side drains twice as fast than right, and it also doesn’t charge past 90-95%.

                        Support has been useless, really disappointed

                        Yesterday I finally contacted Tech support (directly from the nothing website), they gave me a few troubleshooting steps (none of them worked for me but I’ll share them here for anyone who might want to try them:

                        1. There are differences on power consumption when using Nothing earphones in different scenes. The peak of power consumption is during voice calls.
                        2. It is normal that the percentage difference between the left ear and the right ear is less than 10% when using them both simultaneously.
                        3. Please upgrade your Nothing X App into the latest version by Google/IOS application store, find Settings and tap Firmware Update in Nothing X App.
                        4. Press the button on the charging case for 10 seconds to do a factory reset.

                        I will be getting a replacement via Amazon since my gf bought them there for my bd, but I would expect Nothing to replace them if you bought them from the official website/shop.

                        Let’s keep pushing for a solution, they might be forced to listen if enough people contact them.

                        We should also start pushing on influencers like mkbhd to make these issues public, maybe then nothing will react.

                          RiccardoSartori

                          I got the same answer, in fact Nothing uses Zendesk software to generate answers to your questions. You have the impression of communicating with a person, who in fact doesn’t exist, the answers must be generated using Artificial Intelligence !

                            Finally managed to get a replacement under warranty from the retailer (they went back to Nothing). Replacements have arrived with Firmware Version 1.0.1.43 - and is showing an update pending. Will leave them at the older firmware and see how these last.

                            I went directly to Nothing Support first also, and they circled me back around to the retailer. Luckily I was still within the 1 year manufacturer warranty. I do wonder if I was outside of it what they’d do….probably nothing.

                            stuck with mine in unusable state (was a gift, so no receipt)… until Nothing releases a firmware update, who knows when that’ll be. Doesn’t seem to have any way to roll back the firmware either. Pity since these have great fit.

                            4 days later

                            Hey guys, I am getting a new set of ear As again due to the problem on the old ones, should I not update them to avoid the battery glitch or should I update them?

                            Merged 1 post from Nothing ear A update.